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1 week
Worldwide
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Corporate Training for Teams

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Training Course Content

The course covers the following topics:

Overview of Mediation

  • Mediation fundamentals
  • Facilitated negotiation and neutral intermediaries
  • Appointing and working with a mediator
  • Process and stages of a mediation
  • Reaching a settlement agreement
  • Practical arrangements

 Mediation Agreements and other Formalities

  •  Contractual commitments to mediate
  • ADR Contract Clauses
  • The Mediation Agreement
  • Important clauses in the agreement
  • Establishing the rules of the mediation
  • “Without prejudice” status of discussions
  • Confidentiality
  • Terminating the agreement
  • Fees and expenses
  • Settlement Agreements
  • Staying future proceedings
  • Class exercise in preparing an ADR contract clause

 Mediation Processes

  • Structuring a mediation process
  • Preparation phase
  • Opening joint sessions
  • Caucus meetings in private
  • The Conclusion phase
  • Alternative mediation processes
  • Formalising the settlement agreement
  • After the mediation
  • Class exercise: Mediating a dispute

Developing Mediation skills

  • Building trust and rapport
  • Active listening
  • Identifying common interests
  • Engaging reluctant participants
  • Facilitating co-operative problem-solving behaviours
  • Dealing with deadlock
  • Helping both sides get a win-win
  • Class exercise

Mediation Scenarios

  • Choosing the right mediator for the job
  • Duties of the mediator and professional advisers
  • Mediation scenarios
  • Commercial disputes
  • Domestic / Family disputes
  • Workplace disputes
  • Online mediation
  • Beyond mediation – next steps and alternatives
  • Course summary and post-course questionnaire exercise

Why choose London Corporate Training Ltd

We have trained over 2,500 delegates from almost 600 client organisations

Complimentary Heathrow transfer (one-way)

Endorsed by various organisational and subject specific accrediting bodies

Expenses

The cost of this in-house varies based on number of participants, location and other factors. Request information for a training quote

About provider

London Corporate Training - Professional Training Courses

London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...


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Contact info

London Corporate Training Ltd

London Corporate Training
3 Shortlands, Hammersmith
W6 8DA London

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www.lct.co.uk Course homepage


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