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Protocol and Travel Management - Level 2

London Corporate Training Ltd
Course summary
1 week
Worldwide
Next available date: Request information - Worldwide
Corporate Training for Teams

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Training Course Content

This Protocol and Travel Management - Level 2 course will cover:

Project Management in Protocol and Travel

  • Protocol and travel management in the promotion of the positive corporate image of the organisation and helping to achieve vision and mission
  • Monitoring the effectiveness of the function
  • Managing the range of external suppliers
  • Resources required to manage the function efficiently
  • Role and responsibilities of the function communicated internally

Building and Maintaining Strong Relationships

  • Principles of durable relationships
  • Building strong relations with your internal clients; suppliers, agents and contacts
  • Building relationships with Embassies and Missions
  • Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
  • Promoting cross cultural understanding of history and traditions

Communication Skills Required

  • Qualities required: questioning and active listening
  • Dealing with difficult people
  • Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service
  • Communication in a crisis, emergency or disruption
  • Turning complaints into opportunities

Meetings at Home and Abroad

  • Pre-meeting preparation including seating, interpreters, and timings
  • Chairing, participating and preparing agenda
  • Order of dignitaries for entering a room, introductions, talking and making presentations
  • Conflict resolution, decision-making and problem-solving

Risks – Disruption to Travel: Pro-active Management

  • Identification, evaluation and management of threats and risks
  • Creating contingency plans for emergencies
  • Disaster recovery planning, implementing and practice
  • Ensuring continuity throughout disruption
  • Planning for unexpected crises

Why choose London Corporate Training Ltd

We have trained over 2,500 delegates from almost 600 client organisations

Complimentary Heathrow transfer (one-way)

Endorsed by various organisational and subject specific accrediting bodies

Expenses

The cost of this in-house varies based on number of participants, location and other factors. Request information for a training quote

About provider

London Corporate Training - Professional Training Courses

London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...


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Contact info

London Corporate Training Ltd

London Corporate Training
3 Shortlands, Hammersmith
W6 8DA London

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www.lct.co.uk Course homepage


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