Course description
Customer Service Experience CSE
Delivering a valuable and differentiated experience for customers is essential to any organisation's strategy for growth and business survival. This course will provide delegates with a methodology for addressing the customer experience strategy challenge. The course is interactive, straightforward and focused on the steps of how to make your organization's customer care/service better.
Suitability - Who should attend?
This course is designed for people who have the responsibility for any part of the customer experience journey within their organisation this includes heads of marketing and other marketing support functions, brand managers, customer services managers and HR managers.
Outcome / Qualification etc.
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Over 300 courses on offer in more than 21 locations worldwide
500 experienced and qualified lecturers
100% satisfaction guarantee
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About provider
London Training for Excellence - A global provider of learning solutions
London Training for Excellence (London TFE) provides over 300 training courses for business entities and individuals at over 20 locations worldwide. The courses that London TFE offers are designed to transform training for delegates, helping them to develop and learn...
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London Training for Excellence
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