ILM level 3 certificate in effective coaching and mentoring

Love Your Coaching
Course summary
Professional Training
3 days
Part time
Online courses

Course description

ILM Level 3 Certificate in Effective Coaching and Mentoring (in-company programme)

An in-company programme for between 6-10 people offering a highly respected, nationally recognised coaching qualification.

Earn a highly respected, nationally recognised coaching qualification

Level 3 certificate in effective coaching. Awarded by the Institute of Leadership and Management

  • Learn effective and powerful skills and approaches to coaching
  • Learn how to structure coaching sessions so that they are effective and impactful
  • Use coaching skills for your job or your business

The level 3 certificate in workplace coaching is the most accessible coaching programme of the Institute of Leadership and Management.

Adding this qualification to your experience marks you out as a committed coach, able to support colleagues and direct reports in a coaching style

Key features

  • Small groups – maximum of 10 people on webinars
  • Highly practical and participative approach
  • Written and verbal feedback on your coaching sessions
  • Unlimited tutorial support between training room days
  • Continual support until you pass your ILM qualification
  • Thriving alumni community, to continue your learning


The three units of the ILM level certificate in coaching are:

  1. Understanding good practice in coaching within an organisational context
  2. Undertaking an extended period of coaching within an organisational context – 12 hours
  3. Reflecting on your coaching skills within an organisational context

These are assessment by:

  • A written assignment: understanding good practice in coaching within an organisational context
  • 12 hours of coaching practice, including assessment of a coaching session, and completion of coaching logs
  • A reflective journal, showing your development as a coach

These assignments are undertaken after the training days have finished and are completed within 6 months.

Assignment support

Many adult learners have not undertaken formal assignments or study for many years. We understand this and provide a high level of support, so that everyone gets through the challenging times and completes their assignments. The support includes:

  • Template answer books to follow
  • Full guidance on completion of assignments
  • Example assignments to draw inspiration from
  • Marking and reviews of assignments, prior to final submission to the ILM
  • Detailed feedback on your coaching practice
  • Unlimited tutorial support and mentoring through the process

Our approach

Coaching is a practical skill, with a theoretical basis. Our approach is that we practice the skill in the training room and study the theory outside of the training room.

This makes the training days highly focussed, active and practical, with opportunities to coach, be coached, receive feedback and work on coaching skills.

At the same time, we provide support to make sure the academic and study element is fully met, by providing resources, guidance and specific texts to study

Tutor team

Love Your Coaching’s training team are all experienced coaches, who earn their living from both coaching and training. They know how to coach, and how to teach coaching skills.

The team is led by Charlie Warshawski. 

Suitability - Who should attend?

People who enrol for this ILM level 3 programme are normally in first line management positions in organisations. Our candidate profiles for this level 3 programme include:

  • Project managers, both employed and freelance
  • Contact centre managers and department heads
  • Team leaders in voluntary sector organisations

No previous coaching qualification is necessary to enrol on this coaching course…..

Outcome / Qualification etc.

You will earn

The respected ILM level 3 certificate in effective coaching and mentoring.

You will learn

  • All the skills and structures for coaching senior leaders
  • How to coach people in challenging circumstances
  • Long term coaching engagements

By the end of this programme you will have the skills, experience and the qualification to know you are a workplace coach.

Successful candidates for this qualification can expect significant career progression opportunities: increasingly, managers are being asked to have coaching skills and qualifications in order to progress

Training Course Content

 Course outcomes

On completion of this programme, you will be able to

  • Use standard coaching skills, including questioning, listening, pausing, structuring sessions
  • Coach people with workplace challenges and opportunities.
  • Balance the coaching relationship with the needs of the organisation
  • Reflect deeply and continue to improve on your coaching


In order to meet the syllabus, the training covers topics that include:

  • Coaching vs mentoring; definitions and choices
  • Agenda setting in coaching
  • Self-assessing on coaching skills
  • Structuring coaching sessions
  • Facts and feelings in coaching
  • Powerful questions and careful listening
  • Goal setting and actions in coaching

Why choose Love Your Coaching

95% pass rate for our qualification courses

1400 + learners accredited

Full support throughout the qualification process


This course is offered as in-company for between 6-10 people and can either be delivered as a webinar course or classroom based face-to-face.

We offer a staggered pricing structure if the booking exceeds 6 delegates.

Payment options:

Standard webinar price - £1100 + VAT (per person)

Standard classroom price - £1350 + VAT (per person)

Prices do not include the ILM registration fee (these are exempt from VAT)

About provider

Love Your Coaching We work with individuals and organisations, using coaching as a powerful tool for change. Whether you want to learn to be an advanced level coach, start your coaching business or create a coaching culture in your organisation,...

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Love Your Coaching

Orchard Cottage
Westhumble Street
RH5 6BS Dorking Surrey

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