The trainer was exceptional, he presented the training to fit in with all members of the team. He was engaging and trusting. He made us laugh and he made us think about our situations and auditing and how to structure the audits. He was very knowledgeable and very likeable, he made us all feel at ease.
The trainer on this course (Cheryl Savage) is obviously massively experienced in her field (Quality systems) and she was a great instructor. The venue was great, well provided for coffee/tea and the staff were all more than helpful and friendly.
All of the attendees were allowed to participate and this was specifically encouraged by the trainer. This was a key element of why I felt the course was worthwhile and it also made it more interesting and enabled greater retention of concentration throughout.
Trainer (Brian Baron) had excellent knowledge and was able to put across in an understandable way. The way he ran the course kept the energy levels going on what were quite long days for training.
The trainer (Albert) was outstanding, his depth of knowledge was unquestionable and he made, what was at times, quite a dry subject thoroughly enjoyable.
I thought that the trainer was great! She gave lots of examples which made the theory a lot easier to relate to. The training folder is very complete and easy to use.
A great well organised course. The learning materials are great and of good quality. The course was delivered in a very interactive way which helped to follow the structure of the standard and got me thinking of how to be an EMS manager and What is needed for an environmental management system. I would recommend the course. Sarah also did a grea...
Excellent tutor, perfect balance of theory and application to our working experiences/roles; plenty of opportunities to ask questions/share experiences. Made ISO 9001 less daunting and through use of lots of real examples helped to make it understandable. Would thoroughly recommend - good value for money and "does what it says on the tin!"
Paul was very knowledgeable and kept the positive momentum going. Paul had perfect examples of the explaining the complicated concepts and he also encouraged the participation from everyone in the group. I would definitely recommend this course and will highly recommend Paul as the tutor for this course.
Excellent course and instructor. Presentation brought the subject into the "real world" with example and a common sense approach which I could relate too. Goal was to improve my knowledge and understand...it did that by providing better understanding of the "process" vs. just procedures. I feel much better prepared with gained skills to undertak...