Advanced Human Factors - Healthcare - CPD certified

Maguire Training
Course summary
Professional Training
2 days
Full time
Professional Training
Course Dates
Online courses
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Online courses
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United Kingdom
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Maguire Training

Advanced Human Factors - Healthcare - CPD certified

Advanced Human Factors - Healthcare

This workshop covers a more focused approach on the non-technical skills in Human Factors. It considers recent advances in psychology, physiology and neuroscience and looking at how these can be applied to behaviour and to improve performance in the workplace. This includes the cognitive, social and personal resource skills that complement technical skills, and contribute to safe and efficient task delivery.

When systems are dynamic; competing efficiency targets, financial pressures, high labour turnover and conflicting initiatives that all create ideal pre-conditions for errors to occur at any time.

In analysing critical errors, the focus is more often on what happened instead of why it happened. Consideration should be given to how human memory and attention mechanisms work, how humans process information from their environment and how human performance is influenced by environmental and situational factors such as distractions and interruptions.

Suitability - Who should attend?

As someone who is responsible for improving safety and efficiency by reducing and managing human error made by individuals and organisations who work to improve individual and team performance. It would be advantageous to have attended an introduction into Human Factors course.

Outcome / Qualification etc.

CPD Points: 12

Learning Outcomes

  • Identity how and why behaviour influences critical incidences
  • Understand personal behaviour and how this impacts upon situations
  • Understand the behaviour of others
  • Identify behavioural responses under stress
  • Explain how to perform more safely and effectively
  • Design implementation plans to improve communication and efficiency

Training Course Content

  • Welcome & Course Introduction
  • Review personal objectives
  • How behaviour contributes to critical incidents
  • Exploring your own behaviour and the behaviour of others
  • Strategies to work more effectively together
  • Challenging behaviours
  • Essential communication skills
  • Active listening
  • Coaching for performance
  • Personal Action Plan
  • Review Personal Objectives


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Provider: Maguire Training

Maguire Training

Maguire Training is a leading provider of transformational leadership, management and sales training. Maguire Training is also an endorsed training provider of the Institute of Sales Management and all of our programs are fully CPD certified. The Maguire Training e-Learning...

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Maguire Training

20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire

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