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Appraisals & Managing Performance - CPD certified

Maguire Training
Course summary
Professional Training
2 days
Full time
Professional Training
Course Dates
Online courses
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Online courses
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United Kingdom
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Maguire Training

Appraisals & Managing Performance - CPD certified

Appraisals & Managing Performance

This course is designed for managers who have little or no knowledge and experience of appraising business performance effectively.

The content is also suitable for experienced managers who have not received any formal tuition in the subject or who simply wish to 'brush up' on their skills.

We will present a detailed overview of the Performance Appraisal process (PA) instructing each manager in the value of the PA.

We will explore the value and importance of preparation and a structure for successful appraisal meetings and follow up.

Everyone will have the opportunity to practise the necessary skills and assess performance at all levels ensuring meaningful objectives are established and monitored.

Suitability - Who should attend?

This programme is designed for anyone who has responsibility for conducting performance appraisal reviews and meetings.

Outcome / Qualification etc.

CPD points: 12

Learning Outcomes

  • Display proficient questioning techniques
  • Demonstrate expert listening skills
  • Develop efficient counselling techniques
  • Explain motivation techniques
  • Show how to assess performance effectively and efficiently

Training Course Content

Day One:

Welcome and introduction

Review personal objectives

The value of the PA

  • Defining benefits of the PA

Preparing for the meeting

  • Gathering appropriate information
  • Creating the right environment

The appraisal meeting

  • The structure of the interview
  • Maintaining focus and direction

Communication skills

  • Questioning techniques
  • Listening and summarising

Delegate role-plays

  • Exercise evaluation and feedback

Day Two:

Assessing and measuring good / poor performance ~ appraising for results

Giving and receiving feedback

Dealing with difficult behaviour and conflict

Creative staff development

  • Identifying areas for development
  • Training and development options

Good coaching skills and follow up

Prioritising and setting key goals and objectives

Exercise - Delegate role-plays, evaluation & feedback

Provider: Maguire Training

Maguire Training

Maguire Training is a leading provider of transformational leadership, management and sales training. Maguire Training is also an endorsed training provider of the Institute of Sales Management and all of our programs are fully CPD certified. The Maguire Training e-Learning...


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Maguire Training

20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire

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www.maguiretraining.co.uk


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