Breaking Bad News - CPD certified

Maguire Training
Course summary
Professional Training
1 day
Full time
Professional Training
Course Dates
Online courses
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Online courses
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United Kingdom
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Maguire Training

Breaking Bad News - CPD certified

Breaking Bad News

Breaking bad news is never easy but it forms a part of many healthcare professional roles.

The manner in which bad news is given can have a huge impact on the receiver. It can be so daunting and difficult that the easiest approach is to avoid it and that can often make the situation worse.

The scenarios may vary, new diagnosis, deterioration in condition or life-changing events, this workshop is designed to help you think about and prepare for different situations.

Suitability - Who should attend?

This workshop is designed to give those who have to give bad news and broach difficult conversations with increased confidence. Delegates will leave the workshop with the tools and techniques to prepare them for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

Outcome / Qualification etc.

CPD Points: 6

Learning Outcomes

  • Have an understanding of the definition of bad news
  • Have an awareness of the impact of bad news
  • Be able to prepare for giving bad news
  • Have the techniques to give bad news with compassion and kindness
  • Understand the barriers to effective communication
  • Have practiced giving bad news using scenarios

Training Course Content

  • Background and definitions
  • Getting it wrong, how does it make you feel?
  • How does the patient feel?
  • Setting the scene - preparing for the conversation
  • Using a model for giving bad news
  • Good communication skills
  • Understanding compassion and kindness
  • Practicing the skills of difficult conversations
  • Evaluation and Close


Contact the provider for more information on pricing.

Provider: Maguire Training

Maguire Training

Maguire Training is a leading provider of transformational leadership, management and sales training. Maguire Training is also an endorsed training provider of the Institute of Sales Management and all of our programs are fully CPD certified. The Maguire Training e-Learning...

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Maguire Training

20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire

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