Influencing & Assertiveness - CPD certified

Maguire Training
Course summary
2 days
Professional Training
Next available date: Enquire for more information - Online courses
Course Dates
Online courses
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Online courses
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United Kingdom
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Maguire Training

Influencing & Assertiveness - CPD certified

Influencing & Assertiveness

Delegates will learn how and when to influence others and the difference between assertive and aggressive behaviour. This content will focus on those inter-personal skills that are an integral part of daily life. The ability to influence other people is an essential tool if people are to gain agreement and co-operation from others in order to achieve tasks and get things done. This course provides the necessary influencing and assertiveness skills and formulas to help managers to create a powerful influencing style with colleagues and clients alike helping to improve working relationships.

Suitability - Who should attend?

Anyone in a job role that would benefit from others 'wanting' to help and cooperate rather than 'having' to.

Outcome / Qualification etc.

CPD Points: 12

Learning Outcomes

At the end of this programme the delegate can:

  • Define influencing & persuasion techniques
  • Demonstrate an understanding of different behaviours
  • Show improved questioning and listening skills
  • Explain how to develop strong personal confidence
  • Recognise and utilise powerful body language

Training Course Content

  • Understanding different personality types
  • Different personalities / Building rapport
  • Giving & receiving criticism ~ 10 rules for giving feedback
  • Dealing with conflict & difficult situations
  • Difficult people scenarios
  • Comparing influence & assertiveness
  • Comparing influence and power
  • Understanding who you want to influence
  • Influencing skills and body language
  • Dealing with manipulation
  • Hints and tips on the art of persuasion
  • Personal power and energy


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Provider: Maguire Training

Maguire Training

Maguire Training is a leading provider of transformational leadership, management and sales training and we are also a registered Apprenticeship Training Provider if you are looking to access Apprenticeship Levy funded programs for individuals or groups. Maguire Training is also...

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Contact information for Maguire Training

Maguire Training

20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire

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Reviews by course attendees

Average rating 4

Based on 1 reviews.

Fun and engaging, learnt a lot of new things
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