Influencing Skills Training

Making Business Matter
Course summary
Corporate Training for Teams
2 days
Course Dates
United Kingdom
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Course description

Influencing Skills Training

Influencing supply chain teams, buyers and NPD teams is tough. A lot of business could be lost as a result of not enough influencing or the wrong influencing. This programme is CPD accredited.

The Influencing Skills Training course consists of 1+1 classroom days, 6 months apart with support in between these days. Making Business Matter uses Sticky Learning, a unique training method delivered by a world-class tutor that has a wealth of experience in the UK Grocery Industry.

Learning objectives

Participants will be able to:

  • Use a variety of tools and strengthen self-awareness and inner confidence through including positive self talk and visualisation.
  • Demonstrate body language that is congruent with the message that they wish to send.
  • Read and recognise others' body language and use this positively to enhance relationships.
  • Use a range of NLP (Neuro Linguistic Programming) techniques, including mirroring and matching, to create and strengthen rapport with others.
  • Demonstrate the skills of an assertive approach to influencing.

Suitability - Who should attend?

This course is suitable for retailers to the UK supermarkets.

Training Course Content

Course contents

  • Refresh on ‘Learning To Learn’.
  • ‘Thinking up’ your Impact – creating a positive mindset
  • Building Rapport: Visual, Auditory and Kinaesthetic Thinking
  • The Trust Equation
  • Hilltopping – the power of Empathy
  • The power of words, voice and body
  • The Circle of Influence
  • The Push and Pull Approaches to Influence;
    • Push Skills: Expressing views, stating proposals, and making requests
    • Pull Skills: 3-Level Questioning, listening to understand, and not to Judge
  • TA’s Ego States – Parent/Adult/Child
  • My ‘One Chance’ Message rehearsal and feedback


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About provider


Making Business Matter (MBM) is the soft skills training provider to the UK Grocery Industry, helping Suppliers to win more business. They choose MBM because of its money back guarantee, relevant experience, and because MBM makes their learning stick. The problem...

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Contact info

Making Business Matter

Sticky Learning House, 5 Cheshire Road
Thame, Oxfordshire OX9 3LQ

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Average rating 5

Based on 1 reviews.

Influencing with Impact has helped me to understand how my body language and mannerisms communicate subconscious messages to my audience, what I needed to control and the simple ways to be more influential.  I thoroughly enjoyed this course and came out with various approaches to improving my deliverance and influencing impact, which I put into ...
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