Leadership Skills Training

Making Business Matter
Course summary
Corporate Training for Teams
3 days
Course Dates
United Kingdom
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Course description

Leadership Skills Training

In the ever changing world of the UK Grocery industry, leaders can struggle to make good decision, to keep up with the pace of change and to help their teams navigate the minefield of supermarket engagement. This programme is CPD accredited.

The course consists of 2+1 classroom days, 6 months apart with support in between these days. Making Business Matter uses Sticky Learning, a unique training method delivered by a world-class tutor that has a wealth of experience in the UK Grocery Industry.

This course is designed for the challenging demands of large UK supermarkets and provides leaders with the skills to handle tough performance conversations and being clear on what is expected, become more confident, and be able to lead a team that understands and buys into their vision.

Learning objectives

Leaders will be able to:

  • Understand themselves and others using the Myers-Briggs Type Indicator (MBTI).
  • Develop the skill of providing and receiving effective feedback.
  • Set clear and meaningful performance expectations.
  • Lead challenging performance and coaching conversations.
  • Deliver a leadership vision and receive feedback on their personal impact.
  • Identify a current delegation opportunity and receive coaching on their approach.

Suitability - Who should attend?

This course is suitable for retailers to the UK supermarkets.

Training Course Content

Training content

  • Refresh on ‘Learning To Learn’.
  • Feedback, how to give and received feedback.
  • Using the situational leadership model.
  • Creating a vision for a team and getting buy-in.
  • Understanding self and others much better using the Myers-Briggs Type indicator (MBTI).
  • What makes great leaders and what doesn’t.
  • Dealing with tough conversations.
  • Understanding influencing and how to improve it.
  • Improving delegation skills.
  • Identifying what motivates people and how to capitalise on that knowledge.
  • Creating very clear messages that a team needs to hear.


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About provider


Making Business Matter (MBM) is the soft skills training provider to the UK Grocery Industry, helping Suppliers to win more business. They choose MBM because of its money back guarantee, relevant experience, and because MBM makes their learning stick. The problem...

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Contact info

Making Business Matter

Sticky Learning House, 5 Cheshire Road
Thame, Oxfordshire OX9 3LQ

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Average rating 5

Based on 1 reviews.

“Undoubtedly the most useful, engaging and insightful Course I’ve been on. Excellent Course pitched at an excellent level and I cant wait to apply the new material”
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