Change Management

Maximum Performance
Course summary
Professional Training
1 day
495 GBP excl. VAT
Online courses
Course Dates
Online courses
495 GBP
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Maximum Performance

Course description

Change management

How to be a change agent as a manager, not a change blocker

Change is a given in any organisation today. You can choose to lead it, go along with it or ignore it – but the last of these options is not a route to success.

The best approach is to be positive and proactive, whether that’s in a context of organisation-wide strategic-level transformational change, or whether it’s a question of making changes within the areas of the organisation that are within your direct control.

This engaging and interactive workshop will take you on a journey exploring your role in driving and supporting change, the impact of change on the human brain, and the steps needed to bring about successful change.

Outcome / Qualification etc.

  • Understand your role in change and how everyone can initiate it
  • Be aware of the Kübler-Ross change curve and know how to handle your and others’ emotions
  • Understand John Kotter’s 8-step change model and relate it to the challenges you face

Training Course Content

Why change?

  • Why change is necessary in today’s environment
  • Why challenging the status quo is important

The manager’s / leader’s role in change

  • Managing change
  • Initiating change
  • Consequences of not changing
  • ‘Marginal gains’ – the value of continuous improvement
  • How managers can encourage their teams to create a culture where change is seen as positive

Barriers to change

  • Most people find change challenging when they have limited control over it
  • The challenges of ‘top-down’ change
  • What neuroscience tells us about change
  • Using the Kübler-Ross change curve
    • Shock
    • Denial
    • Frustration
    • Depression
    • Experiment
    • Decision
    • Integration
  • Knowing how to handle your/others’ emotions
  • The ‘raise it >feel it >talk about it >let it go >move on’ model

Using John Kotter’s 8-step model for leading and managing change

  • Create urgency
  • Form a powerful coalition
  • Create a vision for change
  • Communicate the vision
  • Remove obstacles
  • Create quick wins
  • Build on the change
  • Make it stick

Communicating change

  • Being prepared for dealing with the five questions people have about change
    • Why is it necessary
    • What is it?
    • What will it look like when we get there?
    • How will we get there?
    • What’s my role now, during and at the end?
  • Communicating a change message – dos and don’ts

Actions and next steps

  • Review
  • Personal action planning
  • Next steps

Course delivery details


Designed as a highly interactive 45-minute webinar for groups of 6 to 8, or 60 minutes for groups of up to 12, or 90 minutes for groups of up to 20.

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About provider

Maximum Performance

At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including public courses, in-house training, webinars and virtual classrooms. We...

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Maximum Performance

23 The Foresters Burgundy House
AL5 2FB Harpenden Hertfordshire

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