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Free Webinar: Assertiveness

Maximum Performance
Course summary
Professional Training
1 day
Online courses
Maximum Performance

Course description

Free Webinar: Assertiveness

If you’re not assertive, especially if you become passive aggressive or aggressive, you can cause misunderstandings, frustration and even a breakdown in relationships at work.

This session will help you build confidence to be more assertive more of the time. And how to disagree without being disagreeable!

Training Course Content

Assertiveness defined

    • What it is
    • What it isn’t
    • The assertiveness spectrum
    • The benefits of being assertive

One-to-one assertiveness

  • Understanding differences in behaviour
  • Assertive language
  • Making assertive requests
  • The 3As model

Assertiveness in meetings

  • Do’s…
  • …and don’ts

Actions and next steps

  • Review
  • Personal action planning
  • Next steps

Course delivery details

All webinars run on Zoom from 10:00-10:45 UK time (unless otherwise stated).

Expenses

Please contact the institue for more information regarding tuition fees.

About provider

Maximum Performance

At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including public courses, in-house training, webinars and virtual classrooms. We...


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Maximum Performance

23 The Foresters Burgundy House
AL5 2FB Harpenden Hertfordshire

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