Management Development Programme

Module 1

Welcome to your MDP (½ day)

• Welcome and introductions
• Why invest in managers?
• Expectations
• Aptimore and Mindmarker explained
• 1:1 coaching support

Module 2

What makes a manager? (½ day)

• Identifying skills and traits of effective managers
• How do you compare?
• What is the balance I need to manage?
• Introduction to FACET5
• Your FACET5 report
• Reflections on strengths and development areas
• Learning review

Module 3

Creating the environment for success (½ day)

• Your experiences of good and bad managers
• How to create an environment for success
• Managing your team through maturity stages
• Setting expectations
• The shadow of a leader
• Learning review

Module 4

Managing my time (½ day)

• Time traps
• Dealing with procrastination
• Are your efforts aligned?
• To-do lists
• Prioritising
• Urgent v Important tasks
• The OATS principle
• Learning review

Module 5

Crucial conversations (full day)

• Your conversation barriers
• Skills needed to be effective
• Be specific!
• Observations and inferences
• Transactional Analysis
• Learning review

Module 6

Managing performance reviews (½ day)

• The performance conversation and structure
• The agenda
• Setting clear goals
• Measuring performance
• Behavioural objectives
• Make the conversation interesting for both parties
• Learning review

Module 7

Coaching skills to develop others (½ day)

• What is coaching?
• Spectrum of skills needed
• Stop giving the answers!
• The coaching game
• 1:1 practice session using GROW
• Learning review

Module 8

Effective delegation (½ day)

• Is your team ready?
• The Reina trust model
• A trust questionnaire
• 4 steps to successful delegation
• Learning review

Module 9

Managing through change (½ day)

• Being an effective change agent
• The change transition curve
• Forcefield Analysis
• Detecting and managing resistance
• A change scenario!
• Learning review

Module 10

Communicating and presenting with impact (full day)

• The speaker v the listener
• Memorable messages
• The 6 principles of sticky ideas
• Delivering jaw-dropping moments
• Combatting anxiety
• Analogies and metaphors
• Pictures and props
• Learning review

Module 11

Influencing and negotiating (½ day)

• Influencing power bases
• Networking for success
• Negotiation self-assessment inventory
• Win-win negotiation
• Influencing in meetings
• Learning review

Module 12

Running effective meetings (½ day)

• Why do we have too many meetings?
• The role of the Chair
• Dealing with challenging situations
• A strong opening – setting the scene
• The meeting process
• PIMS – getting involvement in meetings
• Learning review

Module 13

Emotional intelligence (EI) and your personal brand (½ day)

• What is EI and why is it important?
• The 4 competencies
• Your EI awareness
• Sympathy v Empathy
• Your personal brand
• The Johari Window
• Learning review

Module 14

Leadership styles (½ day)

• The management v leadership debate
• Transactional v Transformational leadership
• Intent-based leadership
• Your desire to lead – a questionnaire
• The resilient manager / leader
• Learning review

Module 15

Problem-solving and decision making (½ day)

• Problem solving – a practical challenge (1)
• Emotional v logical decision-making
• Decision making strategies
• Problem solving – a practical challenge (2)
• Learning review

Module 16

Managing working relationships (½ day)

• An introduction to the strengths Deployment Inventory (SDI)
• How you deploy your strengths in relationships
• The difference between motivation and behaviour
• The impact of your preferences on others
• Overdone strengths
• Managing conflict in relationships
• Learning review

Module 17

Your review and reflections – what now? (¾ day)

• Your Aptimore full report
• Your learning records
• The power of why!
• Your manager profile
• Your present v your future – 1:1 conversations
• The MDP reflections
• Your Maximum Performance and ILM certificates
• Celebrating success!