Management Development Programme

Maximum Performance
Course summary
Professional Training
10 days
2,995 - 3,995 GBP excl. VAT
Online courses
Last application: Early bird price of £2,995 applies until 12 Aug 2022.
Course Dates
Online courses
2,995 GBP
October 2022
Maximum Performance

Course description

Management Development Programme

A practical approach to managing yourself and those around you, this unique ‘bite-sized’, ILM-recognised programme will help managers step up and make a difference.

Aimed primarily at new and aspiring managers (and also a very good refresher for managers who have not been through a structured development programme before), the programme takes a ‘bite-sized’, modular approach which gives participants plenty of tools and strategies for dealing with everyday challenges in the workplace as well as the opportunity to learn from others’ experiences, reflect on their own, and benefit from the inspirational advice and guidance of your choice of expert trainer.

Training Course Content

Module 1

Welcome to your MDP (½ day)

  • Welcome and introductions
  • Why invest in managers?
  • Expectations
  • Aptimore and Mindmarker explained
  • 1:1 coaching support

Module 2

What makes a manager? (½ day)

  • Identifying skills and traits of effective managers
  • How do you compare?
  • What is the balance I need to manage?
  • Introduction to FACET5
  • Your FACET5 report
  • Reflections on strengths and development areas
  • Learning review

Module 3

Creating the environment for success (½ day)

  • Your experiences of good and bad managers
  • How to create an environment for success
  • Managing your team through maturity stages
  • Setting expectations
  • The shadow of a leader
  • Learning review

Module 4

Managing my time (½ day)

  • Time traps
  • Dealing with procrastination
  • Are your efforts aligned?
  • To-do lists
  • Prioritising
  • Urgent v Important tasks
  • The OATS principle
  • Learning review

Module 5

Crucial conversations (full day)

  • Your conversation barriers
  • Skills needed to be effective
  • Be specific!
  • Observations and inferences
  • Transactional Analysis
  • Learning review

Module 6

Managing performance reviews (½ day)

  • The performance conversation and structure
  • The agenda
  • Setting clear goals
  • Measuring performance
  • Behavioural objectives
  • Make the conversation interesting for both parties
  • Learning review

Module 7

Coaching skills to develop others (½ day)

  • What is coaching?
  • Spectrum of skills needed
  • Stop giving the answers!
  • The coaching game
  • 1:1 practice session using GROW
  • Learning review

Module 8

Effective delegation (½ day)

  • Is your team ready?
  • The Reina trust model
  • A trust questionnaire
  • 4 steps to successful delegation
  • Learning review

Module 9

Managing through change (½ day)

  • Being an effective change agent
  • The change transition curve
  • Forcefield Analysis
  • Detecting and managing resistance
  • A change scenario!
  • Learning review

Module 10

Communicating and presenting with impact (full day)

  • The speaker v the listener
  • Memorable messages
  • The 6 principles of sticky ideas
  • Delivering jaw-dropping moments
  • Combatting anxiety
  • Analogies and metaphors
  • Pictures and props
  • Learning review

Module 11

Influencing and negotiating (½ day)

  • Influencing power bases
  • Networking for success
  • Negotiation self-assessment inventory
  • Win-win negotiation
  • Influencing in meetings
  • Learning review

Module 12

Running effective meetings (½ day)

  • Why do we have too many meetings?
  • The role of the Chair
  • Dealing with challenging situations
  • A strong opening – setting the scene
  • The meeting process
  • PIMS – getting involvement in meetings
  • Learning review

Module 13

Emotional intelligence (EI) and your personal brand (½ day)

  • What is EI and why is it important?
  • The 4 competencies
  • Your EI awareness
  • Sympathy v Empathy
  • Your personal brand
  • The Johari Window
  • Learning review

Module 14

Leadership styles (½ day)

  • The management v leadership debate
  • Transactional v Transformational leadership
  • Intent-based leadership
  • Your desire to lead – a questionnaire
  • The resilient manager / leader
  • Learning review

Module 15

Problem-solving and decision making (½ day)

  • Problem solving – a practical challenge (1)
  • Emotional v logical decision-making
  • Decision making strategies
  • Problem solving – a practical challenge (2)
  • Learning review

Module 16

Managing working relationships (½ day)

  • An introduction to the strengths Deployment Inventory (SDI)
  • How you deploy your strengths in relationships
  • The difference between motivation and behaviour
  • The impact of your preferences on others
  • Overdone strengths
  • Managing conflict in relationships
  • Learning review

Module 17

Your review and reflections – what now? (¾ day)

  • Your Aptimore full report
  • Your learning records
  • The power of why!
  • Your manager profile
  • Your present v your future – 1:1 conversations
  • The MDP reflections
  • Your Maximum Performance and ILM certificates
  • Celebrating success!

Course delivery details


a series of seventeen modules delivered over 10 days, roughly one day per month, and three 1:1 coaching sessions. Full use of Aptimore e-learning materials to supplement the workshops and Mindmarker, a learning reinforcement tool, to help embed your learning.

Delivery options

Our open programme is usually held twice a year - virtual delivery. The programme can also be delivered on an in-house basis (whether ‘off-the-shelf’, ‘tailored’, or ‘fully bespoke’) the programme can be run in either physical or virtual classrooms as required. 

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About provider

Maximum Performance

At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including public courses, in-house training, webinars and virtual classrooms. We...

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Maximum Performance

23 The Foresters Burgundy House
AL5 2FB Harpenden Hertfordshire

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