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Remote Management

Maximum Performance
Course summary
Professional Training
1 day
495 GBP excl. VAT
Online courses
Course Dates
Online courses
495 GBP
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Maximum Performance

Course description

Remote Management

How to overcome the challenges of time and space!

Managing remote workers takes more effort. This programme is an opportunity to explore what makes it so different and gives you the tools and techniques to do it more effectively.

You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote workers. You will discover ways to engage your team through different forms of communication, to build trust, to motivate and to set clear expectations. You will leave with practical tools and techniques that will enable you to be more confident inyourrole as a manager of remote workers, and at the same time maketheirroles more productive, positive and rewarding.

Outcome / Qualification etc.

  • Understand the essential principles underlying remote management
  • Be able to adapt your approach to develop confidence and build trust working remotely
  • Know when to use different communication tools to engage your people
  • Appreciate better the factors that make remote management different

Training Course Content

What’s so different about remote management?

  • Why we do it – the business case
  • Static remote teams
  • The challenge of distance
  • The challenge of time

Creating the right environment

  • Manager / worker or team / worker?
  • The 3Cs of virtual management:
    • Collaboration
    • Communication
    • Co-ordination
  • Emotional, psychological and physical elements
  • Other practical issues

The trust equation

  • Credibility
  • Reliability
  • Intimacy
  • Self-orientation

Communication methods

  • Technology options
    • Why
    • When
    • What
  • Developing an individual communication strategy

Communication styles

  • The DISC model of communication preferences
  • Adapting your style to different preferences
    • Dominance: get it done
    • Influence: get recognition
    • Steadiness: get harmony
    • Compliance: get it right

Supporting people to deliver

  • Setting tasks and projects
  • Monitoring and maintaining
  • Motivating and inspiring
  • Influencing

Coaching and mentoring

  • Coaching moments
  • How?
    • The media richness model
    • The GROW model

Forming remote teams

  • The Tuckman model
    • Forming
    • Storming
    • Norming
    • Performing
  • Identifying and working with attitudes, language and behaviours of remote teams
  • Matching management style to different team stages

Delegating to remote team members

  • The challenges
  • Using the DISC model

Actions and next steps

  • Review
  • Personal action planning
  • Next steps

Course delivery details

Format

Designed as a highly interactive 45-minute webinar for groups of 6 to 8, or 60 minutes for groups of up to 12, or 90 minutes for groups of up to 20.

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About provider

Maximum Performance

At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including public courses, in-house training, webinars and virtual classrooms. We...


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Maximum Performance

23 The Foresters Burgundy House
AL5 2FB Harpenden Hertfordshire

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