Course description
Remote Management
How to overcome the challenges of time and space!
Managing remote workers takes more effort. This programme is an opportunity to explore what makes it so different and gives you the tools and techniques to do it more effectively.
You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote workers. You will discover ways to engage your team through different forms of communication, to build trust, to motivate and to set clear expectations. You will leave with practical tools and techniques that will enable you to be more confident inyourrole as a manager of remote workers, and at the same time maketheirroles more productive, positive and rewarding.
Outcome / Qualification etc.
- Understand the essential principles underlying remote management
- Be able to adapt your approach to develop confidence and build trust working remotely
- Know when to use different communication tools to engage your people
- Appreciate better the factors that make remote management different
Training Course Content
What’s so different about remote management?
- Why we do it – the business case
- Static remote teams
- The challenge of distance
- The challenge of time
Creating the right environment
- Manager / worker or team / worker?
- The 3Cs of virtual management:
- Collaboration
- Communication
- Co-ordination
- Emotional, psychological and physical elements
- Other practical issues
The trust equation
- Credibility
- Reliability
- Intimacy
- Self-orientation
Communication methods
- Technology options
- Why
- When
- What
- Developing an individual communication strategy
Communication styles
- The DISC model of communication preferences
- Adapting your style to different preferences
- Dominance: get it done
- Influence: get recognition
- Steadiness: get harmony
- Compliance: get it right
Supporting people to deliver
- Setting tasks and projects
- Monitoring and maintaining
- Motivating and inspiring
- Influencing
Coaching and mentoring
- Coaching moments
- How?
- The media richness model
- The GROW model
Forming remote teams
- The Tuckman model
- Forming
- Storming
- Norming
- Performing
- Identifying and working with attitudes, language and behaviours of remote teams
- Matching management style to different team stages
Delegating to remote team members
- The challenges
- Using the DISC model
Actions and next steps
- Review
- Personal action planning
- Next steps
Course delivery details
Format
Designed as a highly interactive 45-minute webinar for groups of 6 to 8, or 60 minutes for groups of up to 12, or 90 minutes for groups of up to 20.
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About provider
Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including public courses, in-house training, webinars and virtual classrooms. We...
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Maximum Performance
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