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Level 2 Certificate in Principles of Business Administration

Need 2 Succeed
Course summary
16 weeks
439 GBP
Online courses
Next available date: Enquire for more information - Online courses
Professional Training

Course description

Level 2 Certificate in Principles of Business Administration

This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.

Outcome / Qualification etc.

  • Awarding Body: TQUK
  • Course Level: Level 2

Training Course Content

Unit 1: Principles of providing administrative services

This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

Unit 2: Principles of business document production and information management

This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Unit 3: Understand communication in a business environment

Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

Unit 4: Understand employer organisations

This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.

Unit 5: Understand how to develop working relationships with colleagues

Within this unit you will look at the principles of effective team working, as well as what is expected of a buddy.

Unit 6: Understand how to carry out business administration tasks

This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

Unit 7: Understand how to prepare text

Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

Course delivery details

Learning Method(s)

  • Paper based learning materials with online assessment
  • Paper based learning materials and paper based assessment
  • Online learning materials with online assessment

Expenses

The fee for this course is £439.00

About provider

Need 2 Succeed

Working with agencies and individuals to inspire excellence, encourage outstanding leadership and animate communities. Need 2 Succeed was set up in March 2006 to offer accredited training, consultancy and project management service on various solutions to help develop staff teams...


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Need 2 Succeed

Vestry Hall
336-338 London Rd
CR4 3UD Mitcham

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