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Level 2 Course in Understanding Retail Operations

Need 2 Succeed
Course summary
Professional Training
14 weeks
742 GBP excl. VAT
Flexible
Online courses
Course Dates
Online courses
742 GBP
Start anytime

Course description

Level 2 Course in Understanding Retail Operations

If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 course in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sure you have the skills you need to do your job. This fully online course lets you carry out training in your own time, whenever and wherever is most convenient for you.

Outcome / Qualification etc.

Awarding Body

NCFE

Training Course Content

  • Develop understanding of the different aspects of the retail industry
  • Learn about customer payments and the selling process
  • Understand how to provide good customer service
  • Learn how to deal with queries and complaints
  • Gain an understanding of basic retail law and the importance of correct stock control

Course delivery details

Course Delivery: Online | Paper-based

About provider

Need 2 Succeed

Works with individuals and agencies to inspire excellence, encourage outstanding leadership and animate communities. Need 2 Succeed set up in March 2006 to offer accredited training, consultancy and project management service on various solutions to help develop staff teams working...


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Contact info

Need 2 Succeed

LSBU Croydon Campus, Electric House
3 Wellesley Road
CR0 2AG CROYDON Surrey

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