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Cold Calling Certificate

New Skills Academy
Course summary
0.2 hours
40 GBP
Online courses
Next available date: Inquire for more information - Online courses
Professional Training

Course description

Cold Calling Certificate

Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict regulations governing how and when salespeople can use cold calling, it can still be used to good effect.

However, successful cold calling demands a specific set of skills. Objections are the norm rather than the rule and it is easy to become disheartened. This course will teach you why cold calling is still relevant to salespeople today, the research you should undertake before making a call and how to overcome common objections.

You Will Learn:

  • The role of cold calling in modern sales
  • The laws you need to obey when using cold calling as a sales technique
  • The eight steps you can take to maximise your chance of success and maintain a positive mindset
  • The most common objections and barriers you will face as a cold caller and how to turn the situation around via positive communication
  • Benefits of Taking This Course:

  • If you are a business owner, this course will help you fulfil your obligations under the law if your salespeople use cold calling techniques
  • If you are a salesperson, this course will increase the number of sales you make when cold calling
  • If you are a salesperson, this course will improve your confidence at all stages of the sales process, and these transferable skills will make you a better communicator in all areas of your working life
  • If you are interested in consumer psychology, this course will give you a valuable insight into how consumers make a decision to purchase
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    About provider

    New Skills Academy

    New Skills Academy

    Welcome to New Skills Academy – Part of the Be-a Education Family In November of 2013, a single question was asked: ‘What do you want to learn?’ From there, a vision was born of comprehensive, high quality, and affordable online...


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    Contact info

    New Skills Academy

    Hertford Rd, Ware
    SG12 9LH Hertfordshire

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