Live Telephone Selling

Pareto Law
Course summary
2 days
995 GBP excl. VAT
Professional Training

Course description

Live Telesales / Telephone Selling for Sales Teams

Live Telephone Selling Skills Training for companies and their teams - Telesales & Cold Calling Skills

This course equips delegates with skills in the core components demanded for effectively questioning, listening and objection handling in order to gain commitments in telephone sales.

Delivered through a highly interactive training approach, delegates will be engaged by combining workbook learning with discussion and debate, role playing and Pareto’s unique LIVE cold calling session, putting every participant on the phone to transition theory into practice.

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Suitability - Who should attend?

The Live Telephone Selling training course is targeted at sales professionals at every level, and particularly those who engage in the practice of cold calling and booking meetings over the telephone. It is especially beneficial for internal sales people or those out in the field who are struggling to gain commitments.

Outcome / Qualification etc.

Delegates will leave this training equipped and ready to:

  • Produce improved revenue from telephone based selling
  • Adopt empowering attitudes, behaviours and skills to identify and overcome negative emotions when selling
  • Break comfort zones and demonstrate increased motivation and drive
  • Use effective techniques to get beyond the gatekeeper
  • Design a powerful call structure to suit any type of call, grabbing the attention of decision makers
  • Successfully deal with objections, professionally and efficiently
  • Set strong call objectives and gain commitment to the next stage

Training Course Content

This course's content focuses on the following key areas:

  • Personal Motivation: getting on the phone
  • Improved persuasive communication
  • Set up and the Gatekeeper: the early stages
  • Communication: getting the message across
  • Questioning: the power of asking the right things, at the right time
  • The Benefits: explaining what’s in it for the customer
  • Understanding hooks and events to increase reasons
  • Objection Handling: Overcoming hurdles
  • Summarising and Closing: The impact of the final words
  • The Voicemail: leaving the right message to gain call back


The cost of this course is 995 GBP for an individual delegate.

This training is ideal for teams. Enquire for group rates and rotating discounts that may apply.

About provider

Pareto Law offers a unique tailored approach to sales development, with courses specially designed to help you and your sales teams meet targeted learning goals. Depending on your organisation's specific requirements, Pareto Law's sales training courses can develop the skills...

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Contact info

Pareto Law

Pareto House, Church Street
SK9 1AX Wilmslow

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Average rating 4.5

Based on 15 reviews

Lauren Pym
Positive and bubbly trainer made it a fun learning experience
Aisling Mcbride
Pareto enabled me to structure my conversations better with prospects in accordance to handling gatekeepers and pitching a strong introduction
Nicholas wood
I found this course so fantastic, I feel that my career is unstoppable
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