Course summary
14 hours
Open / Scheduled
Next available date: Contact for info - Distance
Course Dates
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Bishop's Stortford
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Course description

Microsoft Outlook Course

Microsoft Office is an essential aspect of many office jobs. In particular, Microsoft Outlook performs the crucial function of facilitating communication. By mastering the functions functions of this application, delegates can expect to become more efficient and organised in their communication tasks.

This self-paced training course in Microsoft Outlook will provide lots of increasingly challenging exercises on creating calendars, running multiple diaries, merging emails and more!

Suitability - Who should attend?

This Microsoft Outlook Course is ideally suited to individuals who are required to or wish to use Microsoft Outlook at an advanced level.

Professionals such as PAs, secretaries and office administration staff will find this course to be particularly useful.

This course requires approximately 14 study hours which participants may complete at  the Pitman Training centres or online, at times that suit their schedules, including evenings and weekends.

Outcome / Qualification etc.

Upon completion of this course, participants will receive both a Pitman Training Certificate of Completion and the globally recognised Microsoft IT Academy Certificate. 

Training Course Content

This training course in Microsoft Outlook is designed to cover the following modules:

Lesson One:

Starting the Outlook program, the Outlook opening screen, using the navigation pane, collapsing and expanding items, viewing messages in the inbox, previewing message attachments, changing how messages are viewed, deleting a message, the RSS feeds folder, viewing calendar, contacts and tasks, the To Do Bar, using the folder list, closing the Outlook program.

Lesson Two:

Creating e-mail messages, formatting an e-mail message, using plain text format, applying a page colour, using themes, attaching a file to an e-mail message, attaching an email message to another message, creating and adding signatures, applying send options to messages, inserting a picture in a message and then compressing, saving an attachment, using instant search, flagging messages, setting flag options, printing an email.

Lesson Three:

Creating a new contact, adding a picture to a contact, editing a contact, edit a business card, deleting a contact, sharing contact details using a business card, changing the view of contacts, printing contact information, creating a distribution list.

Lesson Four:

Creating, amending and deleting appointments, using Quick Styles, inviting attendees to a meeting, marking an appointment as private, requesting a meeting, creating recurring appointments and multi day events, planning a meeting, updating a meeting, cancelling a meeting, using instant search in the calendar.

Lesson Five:

Using the To Do Bar to create a task, using the Tasks window to create tasks, marking a task as completed, assigning tasks to others, accepting or declining tasks, sending status reports on tasks, deleting a task, setting a task as recurring, printing completed tasks.

Lesson Six:

Creating folders to manage your email messages, moving messages into folders, using the rules wizard to manage your email messages, restoring deleted items, Permanently deleting items, knowing how to change AutoArchive settings, creating a personal folders file (.pst), copying an item to a personal folders file, opening a personal folders file, exporting Outlook data as a personal folders file (.pst), knowing about advanced email options.


Contact Pitman Training for more information and pricing information.

About provider

Pitman Training offers a unique combination of benefits to students, giving them a training experience that will boost confidence and enhance skills, whether you are interested in secretarial, Microsoft Office, keyboard skills, book-keeping and accounts or IT training. Sir Isaac Pitman...

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Pitman Training Group

Fairfax House, Walkers Court, Audby Lane
LS22 7FD Wetherby

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