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Assertiveness & Building Personal Confidence

PTP Training & Marketing Ltd
Course summary
1 day
280 - 480 GBP excl. VAT
English
Professional Training
Next available date: 30/09/2020 - Nottingham
Course Dates
Edinburgh
30/09/2020   (English)
480 GBP
19/11/2020   (English)
480 GBP
Nottingham
30/09/2020   (English)
480 GBP
01/12/2020   (English)
480 GBP
London
07/10/2020   (English)
480 GBP
05/11/2020   (English)
480 GBP

Course description

Assertiveness & Building Personal Confidence

PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session. Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues even if they are all working from home.

Assertiveness Training – This assertiveness and building personal confidence programme helps Participants understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set.

This personal development training course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Develop confidence in the use of assertiveness skills
  • Understand different behaviour patterns and the reasons they arise
  • Understand the need for negotiation and persuasion in the workplace

Training Course Content

  • 09.30 - 09.45 Coffee and Course Objectives
  • 09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.)
  • 10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns that can throw us off balance. Wanting to succeed, but unable to achieve results; denials and delusions; dealing with challenge to authority and aggression; dealing with difficult people and poor performance.)
  • 11:30 - 13:00 Obtaining Results; Developing Inter-Personal Skills (Practice overcoming barriers through role plays. Dealing with difficult situations.)
  • 13:00 - 14:00 Lunch
  • 14:00 - 15:00 Negotiating and Persuading (Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)
  • 15:00 - 16:30 Practice Makes Perfect; Building Confidence in Assertiveness Skills (Participants develop assertiveness skills through further role plays, including negotiation and persuasive techniques.)
  • 16:30 Summary & Action Plans Agreed

Expenses

To join our full day public course offering is just £280+ VAT per delegate.

To have a 1-2-1 for half-a day is £350 + VAT.

To train two delegates in-house from the same organisation is £580 + VAT for a full day and additional delegates are charged at £100 + VAT each.

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About provider

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


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Contact info

PTP Training & Marketing Ltd

PTP House
102 Brook Street, Wymeswold
LE12 6TU Loughborough Leicestershire

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Reviews

Average rating 4.9

Based on 50 reviews

Louise Williams, The British Horseracing Authority
(5)
Never thought I would enjoy the course but found it enlightening & motivational. Thank-you!
Suzanne Christine Ringrose, AXA Insurance
(5)
This has been a great course for me as this course has given me confidence to work within my role.
Laura Inness, Brewin Dolphin
(5)
Really excellent course.
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