HOME
 

Telephone Techniques - Incoming & Outgoing Calls - In-house Training

PTP Training & Marketing Ltd
Course summary
1 day
English
Nationwide
Next available date: Enquire for more information - United Kingdom
Corporate Training for Teams

Course description

Telephone Techniques - Incoming & Outgoing Calls - PTP Training & Marketing - In-house Training

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help Participants improve their skills in these vital areas.

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Greater confidence to make outgoing calls professionally
  • Greater confidence to handle incoming calls courteously and professionally
  • The ability to get through to the right person
  • Increased confidence to return calls
  • To return to the workplace with genuine leads generated during the course
  • Discuss and resolve any obstacles and problems

Expenses

Contact PTP to arrange this in-house course and to arrange pricing details.

Customer Outreach Award

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

About provider

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


Read more and show all courses with this provider

Request info

Fill out your details to find out more about Telephone Techniques - Incoming & Outgoing Calls - In-house Training.

  Contact the provider

  Get more information

  Register your interest

Contact info

PTP Training & Marketing Ltd

PTP House
102 Brook Street, Wymeswold
LE12 6TU Loughborough Leicestershire

 Show phone number


Request information

Find out more about this Telephone Techniques - Incoming & Outgoing Calls - In-house Training course - simply fill out your details:

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here