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Working Globally Inter-Cultural Communications

PTP Training & Marketing Ltd
Course summary
1 day
460 GBP excl. VAT
Open / Scheduled
Next available date: 08/01/2020 - Edinburgh
Course Dates
Edinburgh
08/01/2020  
460 GBP
02/06/2020  
460 GBP
Bristol
24/01/2020  
460 GBP
31/07/2020  
460 GBP
London
28/01/2020  
460 GBP
27/05/2020  
460 GBP

Course description

Working Globally Inter-Cultural Communications

Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants reduce the likelihood of these negatives happening by showing how to become more aware of other cultures perceptions and behavioural norms in order to create rapport quickly.

This Working Globally Inter-Cultural Communications course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Understanding how cultures communicate differently and how to enhance work and business effectiveness by developing competence at cross-cultural communication
  • Identifying major differences in communication style, techniques, and cultural comfort zones around flow, pace and intensity. Informal conversation, small talk, non-verbal communication and, slang and humour across cultures
  • Understand differences in formal presentations, telephone manner and written communication styles
  • Identify strategies and techniques for communicating successfully across cultures

Training Course Content

  • 09:30-10:00 Introduction
    • Clarifying Objectives for the Day
    • What is Culture?
  • 10:00-10:45 Understanding the 3 Types of Cultures: Multi-active, Linear-active, Reactive
  • 10:45-11:00 Coffee Break
  • 11:00-12:30 Exploring the 3 Cultural Communication Styles: Data-orientated, Dialogue-orientated, Listening
  • 12:30-13:30 Lunch
  • 13:30-14:00 Establishing Rapport and Building Effective Communication
  • 14:00-15:30 Identifying Business Practices in: Leadership, Motivation, Teamwork, Meetings
  • 15:30-15:45 Coffee Break
  • 15:45-16:15 Outlining Hofstedt's 5 Cultural Dimensions
  • 16:15-16:30 Action Planning
    Summary

Expenses

Fee includes all course materials, Participant packs, certification and lunch

About provider

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


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Contact info

PTP Training & Marketing Ltd

PTP House
102 Brook Street, Wymeswold
LE12 6TU Loughborough Leicestershire

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Reviews

Average rating 5

Based on 4 reviews

Rebecca Godfrey, Eisai Europe Ltd
(5)
Excellent! Really helpful.
Krupa Mistry, Eisia Europe Ltd
(5)
Good variety throughout including theory and practical videos. Great examples.
Alice Rees, Eisai Europe Ltd
(5)
Informative interesting - very useful for Eisai.
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