Retail Team Leader Apprenticeship

Course summary
Apprenticeship training for companies
15 months
Full time
Online courses
Course Dates
Online courses
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Course description

Retail Team Leader Apprenticeship

A programme designed for those aspiring retail team leaders and those in a junior role looking to enhance their career.

Retail team leaders are a critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence.

Learning can be tailored to the employer and we can share our experiences of delivering to a wide range of employers to support you in the best possible way.

The programme typically takes 15 months and is delivered by our sector expert trainers providing blended learning.

Suitability - Who should attend?

This apprenticeship is for individuals who are currently working as or aim to be a team leader or supervisor within a retail environment.

This course is designed for those who are working in retail who want to progress in their career, take on more responsibility and want to learn how to be a successful leader. Additionally, it is for those working in a junior role looking to enhance their career.

There are no formal minimum entry requirements to join the programme, these are typically set by your employer. Previous examples have been five GCSEs at Grade C or higher and an appropriate amount of management experience with sufficient exposure and opportunity to be able to fulfil the apprenticeship requirement.

Outcome / Qualification etc.

Level 3

You will learn the essential management skills needed to successfully fulfil your role as a leader and be able to cope and respond to everyday business challenges with confidence and clarity.

Course delivery details

  • Face-to-face sessions
  • remote delivery such as Skype, Zoom and Adobe Connect
  • Telephone & email support
  • Online learning


Our courses are cost free for learners. For employers the apprenticeship will be paid for through apprenticeship levy or 95% of the course will be funded externally.

About provider


We are a training provider who provides clear, concise and comprehensive apprenticeships, training and short courses. We have been delivering work-based learning since our start over 35 years. Our company is made up of 300 knowledgeable professionals who deliver inspiring...

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Contact info


Sheffield Park, 12 Europa View, Tinsley
S9 1XH Sheffield Yorkshire

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