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Hotel Receptionist & Opera PMS Hotel Software 3 Week Course or 7 Weekends

Reception Academy
Course summary
3 weeks
599.30 - 674.30 GBP excl. VAT
English
Executive Education
Next available date: 28/10/2019 07:30 - London
Course Dates
London
28/10/2019 07:30  (English)
599.30 GBP
28/10/2019 12:00  (English)
599.30 GBP
02/11/2019 09:30  (English)
674.30 GBP
25/11/2019 12:00  (English)
599.30 GBP
25/11/2019 16:30  (English)
599.30 GBP
06/01/2020 07:30  (English)
599.30 GBP

Course description

Our three-week course covers standard Hotel procedures, extensive use of Opera PMS Hotel Software, Brand-standards of 5* Hotels and is followed by hands-on practical sessions behind a hotel reception desk in a state of the art training room, where newly learned skills are put into practice. All classroom sessions are taught and observed by experienced and caring hospitality trainers.

Upon completion of the course, a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

Suitability - Who should attend?

  • Those who are looking to begin a career in the hospitality industry with no previous UK Hotel experience.
  • Those who want to get training on using Opera PMS V5, the hospitality industry’s foremost property management software
  • Those who want to expand their current skill set
  • Those who wish to progress their career by receiving a recognised qualification
  • Hospitality graduates looking to gain a qualification to complement their degree.
  • Those working for a hotel in a foreign country who are looking to continue their hospitality career in the UK

Outcome / Qualification etc.

You will receive an IOH (Institute of Hospitality) accredited certificate on course completion. The certificate is recognised worldwide. 

Training Course Content

  • Creating bookings
  • Check-In and Check-Out
  • Amending bookings
  • Processing payments
  • Sending confirmations
  • Using Opera PMS Options
  • Individual and Company Profiles
  • Profile Notes and Guest History
  • Recording complaints
  • Guest preferences and special requests
  • Early arrivals and late departure procedure
  • Processing Cancellations
  • Introduction to Hotel Accounts

Expenses

Reception Academy offers a 10% discount if this course is booked at least four weeks before its starting date. Our online portal will apply this discount automatically on check out. Prices displayed on Findcourses are inclusive of that discount.

We also offer easy repayment plan allowing to repay the course from as little as £41.21 monthly. To find out more please get in touch.

About provider

Reception Academy

Reception Academy: A Five Star Hospitality Training Academy

90 to 95% of our students are successfully employed upon completing this training Since 2008, Reception Academy has been providing hotels with the best trained staff who have exceptional skills. In 2010, the classroom based courses were opened to the public,...


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Contact info

Reception Academy

Coppergate House
16 Brune Street
E1 7NJ London

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Reception Academy

Reviews

B. Furtado
(5)
I have just finished the Hotel Receptionist and Opera PMS Course and I am thoroughly satisfied. The trainer is an excellent teacher and so is course in general, both in its theoretical and practical aspects. I definitely recommend it.
E. Oberhammer
(5)
I was struggling to find a serious hotel receptionist course and finally I found exactly what I was looking for. Reception Academy provides top quality teaching and practice both with Opera and behind the desk. In the 3 week Hotel Reception + Opera PMS Software course I learned everything I need to know to work as a receptionist. The trainers ar...
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R. Barrale
(5)
I learned a lot, I enjoyed myself and I found an amazing teacher that helped me to gain more confidence with myself: Pierre is the best one! If you want to start a career in the hospitality industry Reception Academy is the perfect choice, no doubt!
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