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Supervision & Leadership 2 Week Course

Reception Academy
Course summary
2 weeks
449.25 GBP excl. VAT
English
Part time
Professional Training
Next available date: 02/03/2020 12:00 - London
Course Dates
London
02/03/2020 12:00  (English)
449.25 GBP
29/06/2020 16:30  (English)
449.25 GBP
26/10/2020 07:30  (English)
449.25 GBP

Course description

Supervision & Leadership 2 Week Course:

You would like to grow in your field but do not know how to approach it? Or are you just simply looking to improve your skills and get better at managing your team? Let us guide you.

Our Supervision & Leadership course has been designed to prepare you for that new challenge in your career progression. From action planning to team management, this course will give you all the foundations required to excel in your role.

Spectacular achievements come with preparation. Get the skills you need for the life you want. Do not wait and take our life-changing course now!

Suitability - Who should attend?

  • Professionals who actively want to take the next step in their careers
  • Those who want to expand their knowledge of the Supervisor/Shift Leader role
  • Anyone wishing to progress their career by receiving a recognised qualification

Outcome / Qualification etc.

You will receive an IOH (Institute of Hospitality) accredited certificate on course completion. The certificate is recognised worldwide. 

Learners who successfully complete this course will receive 10 CPD points.

Training Course Content

  • Rota writing; holiday planning and request book writing
  • Handling disciplinary issues, sickness and lateness procedure
  • Complaint handling
  • Team motivation, incentives and analysing staff performance
  • Book-out handling
  • Delegation skills
  • Implementation of new ideas; Sales and forecasting
  • Recruitment from an employer’s point of view
  • Fire evacuation procedure, health and safety
  • Standard operating procedures (SOP) writing, setting, achieving goals and departmental targets
  • Quality control
  • Leadership skills

This list is not exhaustive, to see the full list please visit Reception Academy website. 

Expenses

Reception Academy offers a 10% discount if this course is booked at least four weeks before its starting date. Our online portal will apply this discount automatically on check out. Prices displayed on Findcourses are inclusive of that discount.

We also offer easy repayment plan allowing to repay the course from as little as £33.71 monthly. To find out more please get in touch.

About provider

Reception Academy

A little bit about us Reception Academy was founded in 2008 with the main objective of providing companies with exceptionally skilled front line staff. Since offering our short classroom-based courses to the general public in 2010, we have trained countless...


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Contact info

Reception Academy

Coppergate House
10 White's Row
E1 7NF London

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Reception Academy

Reviews

Average rating 4.8

Based on 6 reviews

L. Nicastro
(5)
It was an amazing experience! After the Supervision and Leadership course I have a complete new perspective on how a good supervisor/ manager should be and above all the course gave me that boost in my career I was looking for. During the course everything is detailed and finely organised and once the course is completed they will still help you...
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M. Sanchez
(5)
Reception Academy is committed and provides highly experienced trainers and great teaching. Easy to follow, never boring, exciting presentation. Excellent and inspiring training! Thank you Daniel
Joao Albuquerque Rodrigues
(4)
I finished my course of becoming a supervisor and I want to thank the whole staff of the reception academy for the excellent performance and dedication to the trainees who attend their courses. I also want to make a special thank you to our trainer, Daniel David for his special form and conduct with which he presents us so that we can acquire va...
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