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Conflict Resolution Training

Sancus Solutions Ltd
Course summary
1 day
English
Corporate Training for Teams
Next available date: Online delivery option may be available - Please contact provider - Online courses
Course Dates
Online courses
Online delivery option may be available - Please contact provider

Nationwide
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Sancus Solutions Ltd

Course description

Conflict Resolution Training

Sancus Solutions is offering a one-day training course in conflict resolution. The course demonstrates tried-and-tested and easy to master methods of dealing with problematic situations. This training is aimed at equipping staff members with the necessary skills and knowledge to defuse potentially aggressive or violent situations which arise in the workplace.

The primary advantage for organisations in training their staff in conflict resolution is the ensuring of safety for all parties involved, as well as avoiding any potentially protracted disputes which may be expensive and reputation damaging.

Suitability - Who should attend?

The Sancus conflict resolution training will be beneficial for any role which involves inter-action with customers or service users including

  • Revenue protection employees
  • Managers
  • Supervisors
  • HR personnel
  • Healthcare workers
  • Local authority personnel
  • Wardens
  • Lone workers

Training Course Content

This one day course covers a comprehensive range of topics, including

  • Risk assessment
  • Conflict prevention
  • How to successfully and safely handle a sudden confrontational situation.
  • Improving verbal and non-verbal communication skills
  • Recognising and understanding body language

Our experienced trainers will demonstrate practical exercises and examples devised to give attendees real-world skills to use in the workplace to assess conflict risk, handle conflicts and prevent conflict from arising.

About provider

Sancus Solutions Ltd

Sancus is the largest dedicated Investigations and Healthcare training company in the UK. Our trainers have experience of delivering training in the UK, Europe, Africa, South America and the Middle East. A wide range of highly qualified and experienced trainers...


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Sancus Solutions Ltd

Unit 8G, Lockside Office Park
Lockside Road
PR2 2YS Preston

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