Assessing the Impact of Training - ROI

Course summary
Length: 2 days
Location: London
Next available date: Enquire for details - London

Assessing the Impact of Training - ROI

Assessing the Impact of Training - ROI CourseAssessing the Impact of Training - ROI - 2-day course in Human Resources by Searchlight in the UK

This workshop equips participants with a comprehensive framework to help them assess the impact of training on employees in their organisation. Participants will delve into the crucial questions “What difference is the training making and how do we know?”.

Delegates will learn how to use this framework for planning and implementing a diagnostic process to generate clear statements of the business, performance and learning objectives for an investment in training.

Suitability - Who should attend?

This workshop is aimed towards HR professionals responsible for learning and development and for providing and justifying the training of staff.

Outcome / Qualification etc.

The course is worth 12 CII (Chartered Insurance Institute) CPD hours.

Delegates will leave this course equipped to:

  • Improve the business focus of training
  • Improve the satisfaction level of the board, line management and trainees
  • Ensure training has a practical impact on your business
  • Get better value for your money
  • Develop results, behaviour and learning objectives for training programmes
  • Improve the level of transfer of learning to the job
  • Give learners the knowledge and skills which will change their behaviours positively
  • Maximise the learners’ engagement and application of the training
  • Enhance internal policies on evaluation
  • Measure and report the impact of your training programmes to justify financial outlay
  • Identify the behaviour, learning and reaction objectives for a training programme to match your business objectives.
  • Measure and state the results at each level
  • Identify the full costs and benefits of a programme
  • Describe the evaluation process

Training Course Content

The course is scheduled as follows:


Developing objectives at Kirkpatrick’s four levels:

  • Results
  • Behaviour
  • Learning
  • Reaction

Drafting Behavioural Objectives

Designing objectives based training

Identifying appropriate solutions

Increasing transfer of learning

Increasing learner engagement


Agreeing project work in preparation for


Review of project work

Overview of the evaluation process

  • Levels of evaluation
  • The ROI Methodology model

Developing an evaluation strategy

  • Working with hard and soft data
  • Results-based process
  • Linking needs assessment with evaluation

Benefits to the business

  • Improved value from training
  • The cost of not doing it
  • Regulation


Personal action plan


Enquire for the cost of this training course.

In-House Training

Searchlight can also deliver this course as an in-house workshop, delivered at your location of choice and adapted to suit any specific needs you may have. Please note that, while the open programmes have an insurance broking focus, the in-house courses can be tailored for any organisation.

Provider: Searchlight

Searchlight - Training Courses for the Business Insurance Industry

Searchlight - Leading UK Training & Consultancy Company for Insurance and Financial Services Professionals

Searchlight is the UK's foremost provider of training for the insurance and financial services industry, covering the full range of technical, regulatory and soft skills needed by professionals operating in this dynamic business environment. Searchlight was the first organisation to receive...

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Contact information for Searchlight


Stocks House
9 North Street, Leatherhead
KT22 7AX Surrey

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