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Executive Assistant

Souters
Course summary
Length: 2 days
Price: 899 EUR excl. VAT
Location: Amsterdam
Provider: Souters plus
Course type: Open / Scheduled

Course description

Executive Assistant Course - Amsterdam

This Executive Assistant Course is being held in Amsterdam. It aims to provide our delegates with the practical ability to perform effectively, be pro-actively and add value to their Executive Assistant roles. The Course also increases awareness of the best practice for communication in Executive support roles, with a focus on the subtleties Business English Development.

The Course mixed the technical and interpersonal skill base needed by a modern Executive Assistant. It aims to create an understanding of the management mind-set, especially in relation to overriding to understanding how to align your role to corporate objectives. The overall goal is to gain greater confidence in effective dialogue with senior executives.

The course is fully accredited by the CPD Standards Institute. This is an international body based in London. They accredit Continuing Professional Development courses to ensure that the final output focuses on course attendees gaining genuine career furthering skills.

The International Executive Assistant Course has an additional objective to illustrate the career options in the future in areas where EA skills are demanded. Taking control of your future and being truly empowered in the future is a benefit to taking this course.

Suitability - Who should attend?

  • Executive Assistants who are looking to gain qualifications and build skills and personal effectiveness in their current roles.
  • Other Administrative professionals who are looking to gain from the skills and qualifications in this course, in order to gain higher level Executive Assistant roles.
  • People looking for career developing training and qualifications to build their professional profile and CV / resume.
  • Executive Assistants keen to confirm their abilities in high level commercial Business English
  • An International qualification is given out on completion, so it suitable for career changers and jobseekers.

Outcome / Qualification etc.

CPD Accredited Executive Assistant Certificate

This is an international qualification accredited by the CPD Standards Institute that polices and accredited Continuing Professional Development Courses. This ensures that genuine career developing skills are gained as a part of the Course content and the skills are relevant to the EA industry.

Training Course Content

All the training is delivered by experienced tutor in an interactive workshop environment. The training will be held at the West Fashion Hotel in Amsterdam and is held over 2 days.

Here is the course content:

On the Job

  • Understand the terms PA, Executive PA or EA
  • Business English in the EA context
  • Document presentation and proofreading

Performance

  • Confidence building to deal with executive level environments
  • Synchronising your role with that of your executive
  • Setting priorities, managing your role / career to meet executive needs
  • Delegation, multi-tasking effectively, taking initiative

Management Skills

  • Introduction to Management theory
  • Styles of management
  • Context in an EA role
  • Relationship with your executive/s; how can you provide effective support

Communication Skills

  • Effective communication skills
  • Understanding verbal and non-verbal communication
  • Different questioning styles; how to use questions effectively
  • Office politics – how to handle this

Business English

  • Convey points of view convincingly;  influence others
  • Business writing using wide range of formats, including letters, emails, memos and minutes of meetings
  • The difference between what English speakers say and what they mean

Business Skills

  • Explanation of the role of social media in the modern executive arena
  • Overview of Project Management and Event Management for EA’s
  • Communicating and negotiating, win-win solutions; this can be internal or external
  • Human resources - EA as interface with this function.

Developing Relationship THROUGHOUT the organisation

  • Understanding how to handle stakeholders and their importance to your role
  • Passive vs. aggressive vs. assertive
  • Saying "no" is sometimes necessary

Your Career and the Future

  • Take control of your career with a clear plan
  • Build your map for the future.

Expenses

The Course costs €899 + VAT.

For company bookings, invoices can be requested in Euros or Sterling. The Euro equivalent will be calculated on the current FX rate of GBP/EUR.

About provider

Souters deliver PA, Secretary and Business Administration and Communication training courses in the heart of London

Souters is a renowned training provider that has been successfully delivering PA courses, Secretarial courses, Office Manager Courses and Administration Courses, Legal Secretarial courses, as well as Bookkeeping, Finance and Microsoft Office Training, since it was founded in 1988. Located...


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Contact info

Souters

32 Ludgate Hill
EC4M 7DR London

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www.souterstraining.com


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