Office Manager

Course summary
5 days
699 GBP excl. VAT
Full time
Corporate Training for Teams
Next available date: 29/09/2021 10:30 - Online courses
Course Dates
Online courses
699 GBP

Online courses
699 GBP
Virtual Classroom
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Course description

Office Manager Course - Company-Specific Office Admin Training Course - Virtual

This comprehensive two-day training course in Office Admin and Management is designed to provide an intense exposure to the varied skills needed by an Office Manager in a diverse, small to medium sized business. 

Experienced trainers at Souters will provide delegates with the confidence and ability to perform efficiently within their companies.

The course is Virtual is highly practical and includes lectures, presentations and practical exercises that will enable course attendees to develop their expertise in Office Management.

The course can be offered Virtual or at the client's site depending on the specific requirement. Aspirants are advised to contact Souters for bespoke training.

This Office Manager Course is accredited by the CPD Institute, which accredits high quality professional training courses that lead to real professional and career development.

This course is also delivered Virtually.

This course is taught in a Virtual classroom by an experienced tutor, who will use a mixture of theory, interactive sessions and practical exercises.

Please contact the provider for more information.

Suitability - Who should attend?

The Office Manager training course is suitable for administration staff looking to become a Supervisor or Office Manager; existing Office Managers looking to enhance on the job performance and knowledge/skill base.

Course pre-requisites: Some office experience and at least a good level of secondary education.

Outcome / Qualification etc.

Successful completion of this Office Manager course results in improved employability as well as confidence on the job. Delegates will also be provided with a certificate for successful completion.

Training Course Content

The course comprises a mixture of theory, interactive sessions and practical exercises. 

From Day 1:

The key functions of an Office Manager

  • Understand why your role is important.
  • Key duties and skills
  • What is an Office Manager? The role defined.

Setting objectives

  • Why are Objectives important?
  • How to set Objectives for your team
  • How to  co-ordinate with higher level Objectives


  • Learn the finer points on why effective Communication is so important; become an effective Communicator and Leader
  • Learn the importance of Assertiveness in performing your role
  • Assertive versus Passive behaviour

Confidence building – get your own “can do” mindset!

  • How to build your self-confidence and become a more effective Performer and Leader
  • Lead through example
  • Learn how to spread this confidence into the wider team

Business acumen

  • Negotiate effectively
  • Get the most out of your Budget
  • Decision Making techniques
  • Problem Solving

Handling difficulty

  • Manage Stress in yourself and the team
  • Effective Conflict Management

Leadership - Be a great team leader; discover how your team can reward you

  • Delegation and Supervision
  • Team Working and Leadership
  • Motivation - how to find the magic touch
  • Importance and application of Objectives in team and group dynamics
  • Working well with colleagues
  • Coaching as a tool

Managing time – get your priorities right and stay on top of your role

  • Time Management
  • Prioritisation
  • Organising the team

Knowledge of related functional areas

  • HR (Human Resources) functions and activities
  • Project Management and Planning - an overview.

The importance of the client

  • Why are customers so important
  • How to keep this  in focus
  • Complaint Handling

Your future career

Why choose Souters

Offering courses since 1988

Interest free credit financing 

Fully accredited training centre


Bespoke training costs vary depending on your requirements. Please enquire with Souters for more information.

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About provider

Souters is a renowned training provider that has been successfully delivering PA courses, Secretarial courses, Office Manager Courses, Administration Courses, Legal Secretarial courses, as well as Bookkeeping, Finance and Microsoft Office Training, since it was founded in 1988. Located in...

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32 Ludgate Hill
EC4M 7DR London

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Average rating 5

Based on 8 reviews.

Tayyaba, Office Manager, Warwick University
The trainer was good and engaging. Working with other more effectively and the team was great.
Chiogor, Nirsal
I enjoyed the ambience and the tutors. I will take Project Management in the future.
Very interactive class, I like it.
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