Level 2 Certificate in Counselling Skills (CPCAB)

South Bank Colleges
Course summary
Professional Training
18 weeks
Part time
Professional Training
Course Dates
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Course description

Level 2 Certificate in Counselling Skills (CPCAB)

Developing effective skills in counselling is not just about your academic ability; it's about learning how to engage in helpful interactions with a person who needs assistance and support. That's why this course focusses on teaching you practical counselling skills, and developing your personal qualities and self-awareness.

Your study sessions will be highly-practical, and will include exercises and role play, often in groups of three to recreate a helper, helpee and observer situation; developing self-awareness; learning about skills; listening blocks; empathy; body language; ethics and boundaries; prejudice and stereotypes; giving and receiving feedback; and group work and discussions. Your course work will also include keeping a weekly learning review.

This course focusses on the development of intermediate counselling skills, and provides a framework for helping, as applicable to different types of helping support work; such as mentoring, key working, care planning, teaching, and pastoral work. You'll also gain an understanding of counselling theory and the different approaches that can be taken, such as the Person-Centred approach, and the Gerard Egan skilled helper model.

Suitability - Who should attend?

What do you need to apply?

GCSE English (or equivalent) at grade C/4 or above, or Level 2 English


GCSE Maths (or equivalent) at grade E/2 or above, or Level 1 Maths

It is recommended that you:

  • are at least 22yrs old with four years independent adult life experience
  • are open to working on your self-awareness in relation to others
  • have completed an introductory course in counselling (30 hours duration), or have relevant occupational experience (in either an employed or voluntary role)

Outcome / Qualification etc.

What experience and skills will you gain?

  • Use counselling skills ethically and safely
  • Establish and sustain the boundaries of the helping role
  • Work empathetically as a helper
  • Focus on the helpee's needs and concerns
  • Use self-awareness in helping work
  • Use a range of counselling skills to facilitate the helping interaction
  • Use feedback and reflection to enhance counselling skills

Continuing Studies

Where can this course take you?

This course could lead to employment in a variety of roles where counselling skills are an advantage, such as key working, care assistant, support worker, or teaching assistant. Continued study and additional qualifications can lead you to becoming a fully-qualified counsellor.

After successfully passing the Level 2 Certificate in Counselling Skills, you may wish to consider progressing on to the following Level 3 course:

  • Level 3 Certificate in Counselling Studies (CPCAB)

Once you have achieved Level 3, you could then progress to the following Level 4 qualification:

  • Level 4 Diploma in Therapeutic Counselling (CPCAB)

About provider

South Bank Colleges

South Bank Colleges (previously Lambeth College) is a leading Further Education provider of high quality, dynamic and supportive teaching and learning. South Bank Colleges (SBC) attracts students from across London and England, aged from 14 - 16, 16 - 18...

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South Bank Colleges

45 Clapham Common, South Side, SW4 9BL
SW4 9BL London Lambeth & Wandsworth

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