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Powerful Communication

SquareOne Training
Course summary
1 day
Professional Training
Next available date: Enquire for more information - Liverpool
Course Dates
Liverpool
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London
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Manchester
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Course description

Powerful Communication

Delegates will gain an understanding of active listening, written and spoken communications and how to prepare and deliver an effective presentation in order to get a point across in a confident, effective and positive manner. The course also examines the importance of recognising the needs of the audience.

Suitability - Who should attend?

This one day course is designed to give delegates an overview of the skills needed to effectively communicate both internally and externally.

Training Course Content

The following topics are covered in our Powerful Communication workshop:

How do we communicate with others?

  • The use of body language, written and verbal communications. 
  • How to improve active listening skills. 
  • Questions – open and closed and when to use. 
  • Written correspondence – are you getting your message across?

Communication Strategy

  • Review of the techniques used by your organisation.
  • How can they be improved? 
  • Internal, external communications – what is the difference and why are they important?

Presentations

  • Understanding the important of planning and preparing for a presentation and why structuring presentations effectively is important. The importance of researching your subject area and having up to date factual and interesting information.
  • Interacting with the audience and getting them to participate. 
  • Dealing with difficult questions. 
  • Valuation information on the pros and cons of different audio visual aid and how to use them to the best effect. 
  • The content of the presentation, your body language and your voice.

Evaluation

  • Asking for feedback – positive and constructive comments. 
  • The use of “happy sheets" and how to learn from feedback to improve future presentation skills. 
  • Monitoring internal communications an overcoming any barriers and keeping the “channels" open.

Why choose SquareOne Training

25 years' experience of delivering quality IT Training Services

All trainers Certified Microsoft Office Trainer (MOS) or higher

Public and in-house training throughout the UK

Expenses

For information on pricing for this open/scheduled course, please give us a call on 0151 650 6907.

This course can also be delivered in-house and tailored to meet the particular requirements of your organisation. 

About provider

SquareOne Training - In-house IT & Computer Training

SquareOne Training

SquareOne Training is an internationally renowned IT Training company who create inspiring, motivational and cost effective training services which bring about tangible improvements in productivity. They specialise in providing classroom courses, Microsoft upgrade training, IT consultancy and large-scale rollout support...


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Contact info

SquareOne Training

2 Tower Road
CH41 1FN Birkenhead

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www.squareonetraining.com


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