Building Rapport

Course summary
1 day
Corporate Training for Teams
STL courses

Building Rapport

Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... Building Rapport will help the delegate understand :The techniques that can have the greatest impact on building ‘likeability’Empathy and how it worksWhat “Influencing” and “persuading” means How to recognise what is not being saidHow to interpret a person’s filters and their inner representational system to achieve comprehensionBody Language and how subtle expressions can build bonds How the words you use can embrace or confuse

STL virtual classroom training

We all have to accept our preferred face-to-face method just isn't an option right now. However, virtual classroom training that we have developed offers some benefits which can make it seem less of a compromise and more of a viable interim training solution. 

Our virtual classroom training is delivered by the same team responsible for achieving industry leading customer satisfaction ratings with face-to-face training, so rest assured you are in safe hands.

Suitability - Who should attend?

This course will benefit all those who move in circles where they can influence others and have an impact of productivity, morale, client investment, project management, contract management and customer support. Also for those who are shy, retiring or need to develop their people skills to encourage involvement and interaction.

Training Course Content

The Fundamentals of EngagementThe dynamics that people love.How do others impress us?The precepts of engaging conversationWhat’s in it for you?Setting the ToneUnderstanding what’s not said: levels of body language, what’s on the mindHeighten the connection: reflect and mirror/match energy level, posture, tone, speedCommon blocks and objections: solution giving, judging, denying – all about meThe ten easy ways to build rapportWorking with different cultural expectationsPractical Emphasis on ConversationExercise on exchange, empathy and understanding.Listening questionnairesWhat are the little thingsCarnegie’s six principles of RelationshipsWhat could you do better?


Prices from £1800. Promotional rates often available the further ahead you book. Contact us for quote.

Be Inspired! Watch the Video

Provider: STL

STL - Microsoft Training

STL - Helping businesses deliver productivity and efficiency gains

Learning solutions from leadership and management training programmes to business intelligence and applications training. London based with a global reach....

Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Building Rapport.

  Contact the provider

  Get more information

  Register your interest

Customer Outreach Award


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

 Show phone number

Request information

Find out more about this Building Rapport course - simply fill out your details:

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!


Learn more

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here