Enterprise Voice and Online Services with Microsoft Lync Server

Course summary
5 days
Company-Specific / In-House

Enterprise Voice and Online Services with Microsoft Lync Server

Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... By the end of this course, delegates will be able to:

Plan Enterprise Voice
Plan and set up network services
Set up Enterprise Voice
Design and implement hybrid online Lync solutions

Suitability - Who should attend?

This five day course is suitable for IT professionals, network administrators and telecoms consultants who implement Unified Communications solutions. Much of the course is geared towards large scale VOIP and online systems. Delegates should be used to taking requirements and turning them into a Unified Communications solution design.

Training Course Content

Module 1: Voice Architecture

Overview of Voice features
Architecture roles and server roles
Understanding site topologies

Module 2: Configuring Basic Enterprise Voice Functionality

Overview of Lync Voice Routing
Setting up Enterprise Voice
Implementing Voice policies
Creating DID numbers
Designing a Dial Plan

Module 3: Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

Understanding Exchange 2013 Unified Messaging
Integrating Unified Messaging with Lync Server 2013

Module 4: Voice Applications

Call Park Service
Handling numbers that are unassigned
PSTN conferencing
Understanding Response Group Services
Creating Response Group Services

Module 5: Configuring and Deploying Emergency Calling

Overview of Location Information Server
Understanding Setup and Call Flow
Creating Location Policies
Implementing LIS
Address Discovery
User Experience

Module 6: PSTN Integration

Setting up a PSTN connection
Setting up a PBX connection
M:N Interworking Routing
Call Routing reliability

Module 7: Lync Server 2013 and Networking

Preparing for Media Requirements
Call Admission Control
Preparing for Call Admission Control
Media Bypass

Module 8: Phones and Devices

Overview of phones and other devices
Deploying devices
Managing phones with Lync Server 2013
Support for analogue devices

Module 9: Online Configuration and Migration

Overview of Office 365 architecture
Hybrid scenarios
Managing Online Policies in Lync
Integrating Lync Online with Lync On-Premise
Setting up Edge for Lync Online
Migrating users between Lync On-Premises and Lync Online

Module 10: Hybrid Voice and Unified Messaging

Setting up Online Users for Enterprise Voice
Integrating the Lync Edge server with Exchange UM Online
Enabling Users for Exchange UM Online

Module 11: Monitoring

Overview of voice quality
Understanding Lync Monitoring Server Components
Understanding the Lync Monitoring Server reporting system
Working with the RTP and RTCP logs

Module 12: Voice Resiliency

Overview of Voice Resiliency in Lync Server 2013
Configuring the resiliency for Lync Pool
Configuring the resiliency for Branch Office


Prices from £3000 (Guideline pricing). Promotional rates often available the further ahead you book. Contact us for quote.

Provider: STL

STL - Microsoft Training

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Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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