Influencing Skills

Course summary
1 day
359 - 454 GBP excl. VAT
Open / Scheduled
Next available date: 27/02/2020 09:30 - London
Course Dates
27/02/2020 09:30  (English)
454 GBP
29/06/2020 09:30  (English)
368 GBP
28/08/2020 09:30  (English)
359 GBP
29/10/2020 09:30  (English)
359 GBP
23/12/2020 09:30  (English)
359 GBP
01/03/2021 09:30  (English)
359 GBP
STL courses

Influencing Skills

Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this course delegates will be able to confidently employ techniques and approaches to influence those around them in a more powerful way.

Suitability - Who should attend?

This course is for anyone whose role involves persuading others to adopt a particular viewpoint or course of action. The techniques covered are equally effective in business and sales settings and can be put into practice straight away.

Training Course Content

Influencing in practice

Analysing influence
Trust and rapport
What we do and what we say

Drivers and motivation

Influencing through listening
Establishing the perspective of others
Addressing their needs

Working with resistance

Retaining control
Finding Win / Win solutions
The Influence cycle

Finding a personal persuasive style

Discovering your preferred approach
Action planning


List price £475 per delegate. Promotional rates apply: see event listings for current prices. On-site training also available: Contact us.

Provider: STL

STL - Microsoft Training

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Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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Reviews by course attendees

Average rating 4.8

Based on 40 reviews

Prem Bij; Systems Change Manager
Most useful topic: techniques and tools
Chris Powell; NPD Manager
Better sign-posting via the slides would have helped me link back to the agenda; understand where we are within the agenda. Felt like it could have done with just a little more structure; but overall very pleased!
Alex Scott
I thought Andrew was an excellent trainer who was very knowledgeable not just on the material but on the subject as a whole. A really enjoyable course

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