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Influencing Skills

STL
Course summary
1 day
English
Nationwide
Company-Specific / In-House

Influencing Skills



Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this course delegates will be able to confidently employ techniques and approaches to influence those around them in a more powerful way.

Suitability - Who should attend?



This course is for anyone whose role involves persuading others to adopt a particular viewpoint or course of action. The techniques covered are equally effective in business and sales settings and can be put into practice straight away.

Training Course Content



Influencing in practice

Analysing influence
Trust and rapport
What we do and what we say

Drivers and motivation

Influencing through listening
Establishing the perspective of others
Addressing their needs

Working with resistance

Retaining control
Finding Win / Win solutions
The Influence cycle

Finding a personal persuasive style

Values
Discovering your preferred approach
Action planning

Expenses



Prices from £1800. Promotional rates often available the further ahead you book. Contact us for quote.

Provider: STL

STL - Microsoft Training

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We're here to help - from using Microsoft Excel for informed financial decisions, presentation skills for a winning sales pitch,  to leadership & development programmes. Other services include technical training, Microsoft, Oracle, Cisco, eLearning through to project management, Prince2, ITIL and more....


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Contact information for STL

STL

Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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www.microsofttraining.net

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