Introduction to Management

Course summary
2 days
660 - 709 GBP excl. VAT
Open / Scheduled
Next available date: 26/06/2019 09:30 - London
Course Dates
26/06/2019 09:30  (English)
709 GBP
08/08/2019 09:30  (English)
675 GBP
16/09/2019 09:30  (English)
660 GBP
26/09/2019 09:30  (English)
660 GBP
09/10/2019 09:30  (English)
660 GBP
17/10/2019 09:30  (English)
660 GBP

Introduction to Management

Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this two day course delegates will have a range of practical tools and strategies to help them succeed as managers. Techniques covered include planning, delegation and assertiveness as well as how to manage stress and conflicting priorities.;

Suitability - Who should attend?

This course is designed for newly appointed managers and those who would like to get a better understanding of the management role.

Training Course Content

The Manager's role

Management and the organisation
Clarifying responsibilities
Management Process

Effective communication

Listening skills
Building Rapport
Using effective questions
Putting it all together

Developing and leading the team

Focus and planning
Setting objectives
Feedback and appraisal
Building the team
Styles of leadership

Leading meetings

Establishing a clear purpose
Keeping things on track
Ensuring participation
Taking action

Handling difficult situations

Identifying likely problem situations
Strategies for dealing with conflict
Assertiveness in the workplace


Understanding stress
Maintaining motivation
Balancing priorities
Working with your manager
Time management strategies

Taking things forward

Action planning


List price £965 per delegate. Promotional rates apply: see event listings for current prices. On-site training also available: Contact us.

Provider: STL

STL - Microsoft Training

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Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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Reviews by course attendees

Ricky Sharma; Regional Manager
Dhip Guna; Data Analysis
Ranjeet Singh; Site Operations Manager
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