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Introduction to Management

STL
Course summary
Length: 2 days
Language: English
Location: Nationwide
Provider: STL plus
Course type: Company-Specific / In-House

Introduction to Management



Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this two day course delegates will have a range of practical tools and strategies to help them succeed as managers. Techniques covered include planning, delegation and assertiveness as well as how to manage stress and conflicting priorities.

Suitability - Who should attend?



This course is designed for newly appointed managers and those who would like to get a better understanding of the management role.

Training Course Content



The Manager's role

Management and the organisation
Clarifying responsibilities
Management Process

Effective communication

Listening skills
Building Rapport
Using effective questions
Putting it all together

Developing and leading the team

Focus and planning
Setting objectives
Feedback and appraisal
Building the team
Styles of leadership

Leading meetings

Establishing a clear purpose
Keeping things on track
Ensuring participation
Taking action

Handling difficult situations

Identifying likely problem situations
Strategies for dealing with conflict
Assertiveness in the workplace

Self-Management

Understanding stress
Maintaining motivation
Balancing priorities
Working with your manager
Time management strategies

Taking things forward

Action planning

Expenses



Prices from £1800. Promotional rates often available the further ahead you book. Contact us for quote.

Provider: STL

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Contact information for STL

STL

Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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www.microsofttraining.net

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