HOME
 

Managing Difficult Staff

STL
Course summary
1 day
English
Nationwide
Corporate Training for Teams
STL courses

Managing Difficult Staff



Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... Discuss and investigate the best possible options and solutions to handling staff matters effectively and professionally
Look for a win-win for a variety of situations which a) address the needs of both parties and b) help embed a more efficient management process.

Suitability - Who should attend?



Especially appropriate for new supervisors, new managers and promoted team members, this session will endeavour to look at typical challenges facing teamwork, and how to delegate and collaborate more effectively.

Training Course Content



Why people challenge

Personality profiling – types and disorders
Different Communication and Learning styles
Building Rapport/Relationships
Managing Change

Managing Performance

Delivering an effective performance review
The Assertive Professional
Raise the Brand – the meeting you 100% must have
Negotiation, Collaboration and Delegation

Negotiation: what, when and why?

The process of delegation
Different styles of interaction, analysis, collaborating and delegation
Recognising strengths and skills
Do they all have the same outcome in mind? (Planning a vision)
Listening skills

Expenses



Prices from £1800. Promotional rates often available the further ahead you book. Contact us for quote.

Provider: STL

STL - Microsoft Training

STL - Helping businesses deliver productivity and efficiency gains

Learning solutions from leadership and management training programmes to business intelligence and applications training. London based with a global reach....


Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Managing Difficult Staff.

  Contact the provider

  Get more information

  Register your interest

Customer Outreach Award

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Contact information for STL

STL

Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

 Show phone number
www.stl-training.co.uk

Request information

Find out more about this Managing Difficult Staff course - simply fill out your details:

 
U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more

 
Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

 
Find more courses here