Negotiating Skills

Course summary
1 day
359 - 393 GBP excl. VAT
Open / Scheduled
Next available date: 11/05/2020 09:30 - London
Course Dates
11/05/2020 09:30  (English)
393 GBP
10/09/2020 09:30  (English)
359 GBP
10/11/2020 09:30  (English)
359 GBP
11/01/2021 09:30  (English)
359 GBP
12/03/2021 09:30  (English)
359 GBP
13/05/2021 09:30  (English)
359 GBP
STL courses

Negotiating Skills

Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this course you will be able to employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties, rather than making compromises or concessions.

Suitability - Who should attend?

Negotiation skills training to provide you with practical hands on examples you can use within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers. This course is suitable for professionals aiming to understand key elements of the negotiation process and to improve their personal negotiation skills.

This Negotiation Skills course focuses on the key communication skills needed in discussions aimed at reaching an agreement.

You may also be interested in our Influencing Skills course, which is a more holistic approach to networking, managing stakeholders and being more persuasive.

Training Course Content

Understanding negotiation

Negotiation: what, when and why?
The process of negotiation
Different styles, transactional, collaborating, to creative

Preparing for negotiation

Preparation and planning
Determine optimum success options
Communication styles
Initiating, proposing and achieving a win-win outcome

Win-win negotiation

Determining limits
Power balance
Enquiring and listening
Opening, conducting and closing negotiations
Applying a win-win approach
Adapting to feedback in both group and one on one situations

Taking things forward

Personal assessment - What will you implement from this learning?
Action planning


List price £475 per delegate. Promotional rates apply: see event listings for current prices. On-site training also available: Contact us.

Provider: STL

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Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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Reviews by course attendees

Average rating 4.7

Based on 37 reviews

Andrew Sergeant; Middle Office Associate
Most useful topic: The secton on BATNA
Course participant
This course could easily have been delivered in half a day Enjoyed the role play activities
Course participant
Course content could be adapted to fit our industry more Great delivery by the trainer

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