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Negotiating Skills

STL
Course summary
Length: 1 day
Language: English
Location: Nationwide
Provider: STL plus
Course type: Company-Specific / In-House

Negotiating Skills



Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this course you will be able to employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties, rather than making compromises or concessions.

Suitability - Who should attend?



Negotiation and influencing skills training provide you with practical hands on examples you can use within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers. This course is suitable for professionals aiming to understand key elements of the negotiation process and to improve their personal negotiation skills.

Training Course Content



Understanding negotiation

Negotiation: what, when and why?
The process of negotiation
Different styles, transactional, collaborating, to creative

Preparing for negotiation

Preparation and planning
Determine optimimum success options
Communication styles
Initiating, proposing and achieving a win-win outcome

Win-win negotiation

Determining limits
Power balance
Enquiring and listening
Opening, conducting and closing negotiations
Applying a win-win approach
Adapting to feedback in both group and one on one situations

Taking things forward

Personal assessment - What will you implement from this learning?
Action planning

Expenses



Prices from £1800. Promotional rates often available the further ahead you book. Contact us for quote.

Provider: STL

STL - Microsoft Training

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Contact information for STL

STL

Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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www.microsofttraining.net

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