Performance Management

Course summary
1 day
359 GBP excl. VAT
Professional Training
Next available date: 20/08/2020 09:30 - Online courses
Course Dates
Online courses
20/08/2020 09:30  (English)
359 GBP
20/10/2020 09:30  (English)
359 GBP
21/12/2020 09:30  (English)
359 GBP
18/02/2021 09:30  (English)
359 GBP
STL courses

Performance Management

Courses never cancelled. Restaurant lunch. Last minute rescheduling. 24 month delegate support forum. And more... At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.

STL virtual classroom training

We all have to accept our preferred face-to-face method just isn't an option right now. However, virtual classroom training that we have developed offers some benefits which can make it seem less of a compromise and more of a viable interim training solution. 

Our virtual classroom training is delivered by the same team responsible for achieving industry leading customer satisfaction ratings with face-to-face training, so rest assured you are in safe hands.

Suitability - Who should attend?

This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.

Training Course Content

Role of performance managementHow performance can be managedRoles and responsibilitiesPerformance ImprovementDiscovering what motivates performanceThe Performance ReviewThe Appraisal vs the Performance ReviewAgreeing practical and meaningful objectivesMonitoring performanceCreating development opportunitiesGiving and receiving clear and confident feedbackDetermining further actionTackling challengesDetermine the causes of under-performance.Dealing with biasConstructive and assertive resolution of disagreementsEssential skillsActive listeningAssertive communicationObjective settingNegotiationTaking things forwardAction planning


List price £475 per delegate. Promotional rates apply: see event listings for current prices. On-site training also available: Contact us.

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Provider: STL

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Contact information for STL


Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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