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Skype for Business

STL
Course summary
Length: 1 day
Language: English
Location: Nationwide
Provider: STL plus
Course type: Company-Specific / In-House

Skype for Business



Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more...

Suitability - Who should attend?



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Training Course Content



Your availability, AKA Presence

Set availability and see others availability (throughout Microsoft Office)
Change your presence information
Presence status meanings

Contacts

Finding the correct person through Skype for Business
Build/manage contact list in Skype for Business
Using groups and frequent contacts
Viewing full information about a contact

Instant Messaging (IM)

How to send/receive instant messages
Participation in a group IM session
What happens if you don’t respond to an IM?
Saving IM conversations
Using IM rather than phone or email

Voice Calls

How to check microphone and speakers
Making voice calls with Skype for Business
Accepting or declining calls through Skype for Business
Locating and calling users from Skype for Business and anywhere in Office
Intro to audio conferencing
How to change call settings

Delegate Management

Forwarding a call to another person
How to manage calls for someone else

Video Calls

How to check webcam settings
How to make a video call
How to change video settings
One-to-one calls, video conferencing

Virtual Meetings

How to schedule or create virtual meetings
How to organise and run a virtual meeting
How to connect outside users to a virtual meeting

Sharing Presentations and Applications

How to share desktops and applications
How to use whiteboards, polls, other meeting tools
How to control virtual meetings and webinars

Recording

How to record calls and virtual meetings
Sharing and managing recordings

Advanced Skype for Business usage (if technically supported)

How to use Skype for Business with other devices, including mobile
How to call outside of your business/organisation

Expenses



Prices from £475. Promotional rates often available the further ahead you book. Contact us for quote.

Provider: STL

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Contact information for STL

STL

Greater London
STL, 2nd Floor, Cruising Association House
E14 8BT 1 Northey Street

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www.microsofttraining.net

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