Certificate in Retail Knowledge (RQF) Level 3

Stonebridge College
Course summary
Professional Training
160 hours
1,030 GBP excl. VAT
Online courses
Course Dates
Online courses
1,030 GBP
Inquire for start date.
Stonebridge College

Course description

Certificate in Retail Knowledge (RQF) Level 3

Working in retail can be fast-paced, challenging, but also highly rewarding.

If you’re already are working in a retail environment then the NCFE Level 3 Certificate in Retail knowledge RQF Qualification (600/2140/8) is aimed at benefitting you. The Level 3 Certificate in Retail Knowledge can further develop knowledge and understanding of the Retail sector.

 If you thrive in a dynamic environment, then retail may just be the career path for you to do well in. The retail industry is a significant contributor to the UK economy and there is an increasing demand for more retail professionals, with higher level skills.

 Retail is more than just being on the shop floor with customers. It involves a variety of duties and activities, including customer service, IT, marketing, sales and health and safety.

Recruiters in the retail sector want candidates with:

  • excellent 'people' skills
  • commitment to customer service
  • ability to work under pressure
  • confidence, drive and enthusiasm

Many retail departments, such as merchandising and buying, often work very closely together. Therefore, there is the opportunity to develop a varied range of skills in many disciplines. There are plenty of opportunities to interact with people on a daily basis.

Outcome / Qualification etc.

What courses can I progress onto on completion of the Certificate in Retail Knowledge RQF Level 3 course?

Learners can go on to study further in areas such as:

  • Advanced Apprenticeship in Retail

What are my future employment possibilities?

Retail outlets and organisations can often include manufacturing, operations, merchandising and buying departments. This means that there are plenty of opportunities and scope for progression and development. Retail can offer lots of flexibility and also enable you to work hours to suit your commitments and lifestyle.

You could choose to specialise within a specific area that you have a particular fondness for such as: fashion, books, jewellery, music, sport, online, an optician's, or supermarket retailing.

This retail qualification is designed to provide you with the knowledge required for entry into a more senior position. This could be a Supervisor/Management role or progression into a more Specialist Retail role such as Visual Merchandiser or Sales Professional.

Am I required to do a placement?

This is a knowledge based distance learning course. No previous sales or marketing experience is needed and it doesn’t t require you to have a placement. However, any work practical experience would be an advantage to you.

Training Course Content

What will you study on this retail knowledge distance learning course?

On this retail training course, you’ll gain a more in-depth understanding of the following:

  • customer service in the retail industry
  • health and safety in a retail environment
  • understand legislation relating to selling
  •  process of improving store operations


Payment plans are available. Enquire for more information.

About provider

Stonebridge College

Stonebridge Associated Colleges is a team of bright and motivated people dedicated to helping learners fulfill their potential and meet their career goals. Set up in 1995, Stonebridge Associated Colleges was initially intended to help people qualify in complementary therapies,...

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Contact info

Stonebridge College

Stonebridge House
Ocean View Road
EX23 8ST Cornwall

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