Diploma in Telesales Marketing - Level 3

Course summary
4 hours
29 GBP
Online courses
Next available date: This course is available to purchase anytime of the year. - Online courses
Professional Training

Course description


Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.

Do you work in Telesales or Telemarketing? Perhaps your a business owner who wants to begin using Telesales? If so, you need to understand the theory and practice behind successful and customer friendly telesales strategies. This outstanding Telesales Marketing course will teach you how to define telesales, how to encourage and use active listening, how to deliver a clear message, how to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Become a confident and able telesales specialist with this excellent Telesales Marketing course today!

Any Study365 learner will tell you that our courses are incredibly helpful, especially if you hope to get qualified and obtain a successful high flying career! We make learning so convenient, you won’t even feel like you’re studying, as the course material will be delivered straight to you. Make us work for you, and adapt the course and lessons to suit your lifestyle, so don’t worry about the high costs, or time spent travelling to and from the classroom which are usually associated with education. With Study365, you can complete your study anywhere! We’ll be there with you every step of your learning journey, providing legendary tutor support, customer service, and learner support. What are you waiting for? Embark on a journey of self improvement today, and if you have any questions, don’t hesitate to contact us.

Suitability - Who should attend?

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Outcome / Qualification etc.

Successful candidates will be awarded a Telesales Marketing – Level 3 certificate.

Training Course Content

Course Curriculum

1: Defining Telesales

2: Active Listening

3: Delivering a Clear Message

4: Preparing for the Telesales Call

5: Advantages and Disadvantages of Using a Call Script

6: The Stages of Telesales Calls

What will I learn?

  • Understand how to use active listening
  • Learn how to deliver your message clearly
  • Understand how to prepare for telesales calls
  • Explore the stages of telesales calls

Course Description:

This Diploma in Telesales Marketing online course is comprehensive and designed to cover 6 key modules and those 6 modules include Defining Telesales, Active Listening, Delivering A Clear Message, Preparing for The Telesales Call, Advantages and Disadvantages Of Using A Call Script, The Stages of Telesales Calls.

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.


Now £29

Was £199

Continuing Studies

Career Path:

For any Telesales Person, it is extremely important to keep discovering new ways of hitting and exceeding your targets, so this course would be extremely helpful to any Telesales Person. Even if you’ve been working in a Telesales role for a while, you can always learn something new. This Telesales Marketing course will provide you with a whole host of interesting and new methods to hit and exceed your sales targets. This course would benefit, and could contribute to you becoming any of the following:

  • Telemarketer (average UK yearly salary according to payscale.com: £18,207)
  • Customer Service Advisor (average UK yearly salary according to payscale.com: £16,729)
  • Telesales Agent (average UK yearly salary according to payscale.com: £15,878)
  • Telesales Executive (average UK yearly salary according to payscale.com: £18,339)
  • Telesales Representative (average UK yearly salary according to payscale.com: £15,799)

About provider


Study 365

Study 365 is a leading vocational and professional accredited course provider, offering over 1000 courses to students worldwide over 7+ years. We have a solid reputation which has helped us become a highly trusted and reliable course provider learning marketplace....

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