Microsoft Lync Essentials

Course summary
2 hours
29 GBP
Next available date: This course is available to purchase anytime of the year. - Distance
Last application: This course is available to register anytime of the year
e-learning / Online / Distance

Course description


Microsoft Lync is a unified communication platform developed by Microsoft to provide communication services such as video and audio conferencing, instant messaging, emails and many more. Many businesses use Microsoft Lync in order to effectively promote their internal and external communications. Microsoft Lync can be used for personal uses as well. It is regarded as a very cost effective and safe way by organisations to stay connected with everyone within the organisations.

Communication is very important for the proper functioning and success of an organisation. Most organisations in the modern world use Microsoft Lync in order to communicate and stay connected with the other employees of the organisation. Therefore, mastering the essentials of Microsoft Lync may benefit anyone irrespective of their profession and career plans. This course in Microsoft Lync essentials will teach you everything you need to know to chat, call, present, and share with Microsoft Lync.

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Suitability - Who should attend?

Entry requirements

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Who is this course aimed at?

  • Students
  • Job seekers
  • Employees and employers
  • Anyone interested in learning about Microsoft Lync

Outcome / Qualification etc.

Those who successfully complete the course will be awarded the Microsoft Lync Essentials certificate by CPD & iAP. The qualification will make you valuable to employers, and your motivation at gaining new skills will be recognised.

Training Course Content



Access duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time

Method of assessment

At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed the course.

Learning outcomes

  • Learn how to add and edit contacts in Lync (Skype for Business)
  • Understand how to start and end audio and video calls in Lync
  • Gain insight into recording calls and conversations in Lync

Tutor info

Ben Burris is a professional engineer, as well as being a founding member of the Alchemy Comedy Theater in Greenville, SC, where he served as Assistant Artistic Director, coach, and instructor. Ben is an expert in Microsoft Lync, Skype, and other digital communication software. He enjoys teaching new users how to stay connected remotely in both their professional and personal lives.

Other benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)


Now £29

Was £199

Continuing Studies

Progression and Career Path

This certificate in Microsoft Lync Essentials is not a professional qualification, and hence, you cannot use this certificate to directly qualify you for any specific job position. However, this course can supplement your professional qualifications and help you improve your eligibility for many job positions in the corporate world. This course can also help you progress in your career and to demand for salary increments and job promotions from your employer.

About provider


Study 365

Study 365 is a leading vocational and professional accredited course provider, offering over 1000 courses to students worldwide over 7+ years. We have a solid reputation which has helped us become a highly trusted and reliable course provider learning marketplace....

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