Course summary
5 days
Next available date: Enquire for more information - United Kingdom

Course description


This course will cover the following areas:

  • Unit 1 Understanding the business of Retail
  • Unit 2 Understanding customer service in the retail sector
  • Unit 3 Understanding how a retail business maintains health, safety and security on its premises
  • Unit 4 Understanding the retail selling process
  • Unit 5 Understanding the control, handling and replenishment of stock
  • Unit 6 Understanding how individuals and teams contribute to the effectiveness of a retail business
  • Unit 11 Understanding the handling of customer payments

Outcome / Qualification etc.

Level 1 Course - BTEC Certificate in Retail Knowledge


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About provider

The Education and Skills Partnership Ltd

Find out a bit about us – At The Education and Skills Partnership Ltd (ESP) we are dedicated to providing a high-quality learning experience for all our learners. Our goal is to equip them all with the necessary skills, tools...

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The Education and Skills Partnership Ltd

Williamson House, Wotton Road, Ashford
TN23 6LW Kent

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