Emotional Intelligence

The Marketors
Course summary
1 day
Next available date: Enquire for more information - Worldwide
Corporate Training for Teams
The Marketors

Course description

Emotional Intelligence

Most people will be familiar with IQ as a measurement in people and this is often related to how brainy/intelligent a person is or not. EQ (Emotional Quotient) is the measurement of an individual’s emotion, how they understand others, how they think and feel. People with a high emotional intelligence are often better at fostering and establishing relationships, and make for good managers or leaders or can be highly effective in customer service or sales-orientated roles.

This course is also offered online or in-classroom.

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Suitability - Who should attend?

This workshop is for those with management responsibility wishing to explore new ways of handling and understanding interpersonal relationships and the motivation of others or for anyone who wants to fully understand what is meant by the term Emotional Intelligence or wants to learn how to fully develop their own EI.

Outcome / Qualification etc.


This course is about improving yourself in life and work through a deeper understanding of people’s behaviour and getting to grips with your own emotional reactions. It will enable you to drastically improve your ability to grasp what is actually driving a given situation and adapt your behaviour to gain the most beneficial outcome.

Learning Outcomes

  • Understanding emotions
  • What is emotion and where does it come from
  • Consider people who have EI and their impact
  • The difference between emotions and feelings
  • What is emotional intelligence
  • Self-awareness/self-regulation
  • How to manage one’s internal states
  • How to control disruptive emotions.
  • Identifying and assessing competencies of EQ
  • Cultivating self-awareness
  • Social skills, empathy and motivation
  • Building collaborative relationships
  • Resolving emotional exchanges

About provider

The Marketors

The Marketors

The Marketors are a growing community of thought leaders and subject matter experts working across the sales and marketing professions who are passionate about raising individual and organisational capabilities to drive growth professionally and commercially. Delivering impact driven learning that...

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The Marketors

415 Exmouth House
3-11 Pine Street
EC1R 0JH London

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