Powerful Change Management

The Marketors
Course summary
2 days
Next available date: Enquire for more information - Distance
e-learning / Online / Distance
The Marketors

Course description

Powerful Change Management

Are you responsible for managing change? Perhaps you’re tasked with reducing costs, and growing the business, or maybe your company needs to disrupt and innovate? Whatever the conditions for change, the biggest task lies with you.

Why is change so hard? Because humans find dealing with uncertainty tough. They also struggle to see how introducing change programmes - 70% of which fail, according to global business consultant McKinsey & Company, benefit their organisation.

This course is also offered as classroom or in-company training.

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Suitability - Who should attend?

The programme is designed for managers who are responsible for creating and delivering powerful customer experiences and journeys. These include employees within sales, marketing, product and customer support and customer experience functions and is both strategic and tactical in content.

Outcome / Qualification etc.


In these turbulent times the pace of organisation change is quicker than ever. This Powerful Change Management programme enables you to accelerate the pace of change, to deal with resistors, to develop clear visions and realistic plans. It is full of practical tools and techniques to help you understand, manage and implement change successfully and to allow everyone to buy in to the process.

There are consequences for organisations that fail to change, those that try to change but fail, and those that are constantly changing. In fact, very many change programmes fail to produce the benefits they set out to achieve. There are many reasons why change can fail. You will be introduced to how some organisations innovate and continuously improve their operations successfully and the crucial role that managers play.

Learning Outcomes

  • Learn classic change management mistakes
  • Identify and respond to a change challenge
  • Promote positive 'change–inspire' confidence in stakeholders
  • Drive action and empower others
  • Reading your emotional intelligence during change episodes
  • Script your change narrative, what story will you tell?
  • Benefit from dedicated, strategically matched coaching support
  • Implementing change successfully
  • Understanding roles in change
  • Stakeholder management
  • Overcoming resistance to change
  • Communication during change
  • Models of managing organisational change
  • Avoiding failure in change programmes
  • Leading cultural change

About provider

The Marketors

The Marketors

The Marketors are a growing community of thought leaders and subject matter experts working across the sales and marketing professions who are passionate about raising individual and organisational capabilities to drive growth professionally and commercially. Delivering impact driven learning that...

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The Marketors

415 Exmouth House
3-11 Pine Street
EC1R 0JH London

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