Lone Working

The QSS Group Ltd
Course summary
5 hours
750 GBP excl. VAT
Full time
Online courses
Professional Training
The QSS Group Ltd

Course description

Lone Working

This course will aim to achieve the following:

  • To provide information, advice and practical support to anyone who works alone, either in an isolated environment or visiting people away from a colleague supported environment
  • To provide training appropriate to the needs of the individual
  • To deliver information in a format that allows each participant to develop their own strategies bespoke to the needs of their personal circumstances
  • To provide each participant with skills to recognise potential problems and be proactive in risk reduction
  • To introduce participants to techniques to deal with conflict and aggression

Suitability - Who should attend?

Any person wanting to get a better understanding of what lone working is an the dangers that potentially come with this. This is also a good course for any individual who will be working alone.

This includes roles such as:

Estate Agent

Personnel Trainer 

Welfare to work

Mobile Hairdresser/Beautician

Any role that involves you being alone with a person, place or environment that poses any kind of risk.

Outcome / Qualification etc.

Upon completion all delegates will receive a attendance/completion certificate. 

Training Course Content

The content of this course will cover:

  • Defining Lone Working
  • The legal and personal implications of Health & Safety at Work legislation
  • The importance of understanding and undertaking risk assessments and looking at potential risk control measures e.g. walk away policies, potentially violent person list, doubling-up.
  • The importance of effectively sharing information
  • The significance of effective communication systems and support systems
  • Travelling safely on foot, by car or public transport
  • The significance of carrying equipment, materials or information that may attract unwanted attention
  • Recognising potentially unsafe situations, or situations of deteriorating safety, and considering how to develop effective "escape" strategies
  • How to deal with conflict, threatening and aggressive behaviour?

Course delivery details

The course process combines the full range of training medium including, tutor led presentations, group discussion and practical demonstrations.

We do not offer open courses unfortunately as we like to adapt and personalise our courses to customer specific needs and requirements upon request.


If classroom based, dependant on location.

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About provider

The QSS Group Ltd

The QSS Group Ltd are a quality & Safety Consultancy business based in the Midlands. We have over 30 years experience within the safety industry and over 20 years experience in providing Health & Safety Training. We offer a wide...

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Contact info

The QSS Group Ltd

2 St George's House
Vernon Gate
DE1 1UQ Derby Derbyshire

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